1 of 1 Client Onboarding Jobs in West Lothian

Customer Onboarding Lead Edinburgh Im working with a high-growth SaaS company making a genuine impact in its sector. Theyre now looking for a Customer Onboarding Lead, someone passionate about delivering exceptional onboarding experiences, driving early product success, and building the processes and teams that make it all scalable. This is an exciting opportunity … Apple equipment Workplace pension scheme Supportive, close-knit team environment The chance to work for a company where your contribution has a real, measurable impact The role: As Customer Onboarding Lead, youll take ownership of the entire post-sale journey, from initial setup and technical implementation through to user enablement and early adoption. Youll not only manage day … onboarding experience. Monitor onboarding metrics and user data to proactively address risks and improve processes. To be considered, you will have: Proven experience in Customer Onboarding, Customer Success, or Implementation within a B2B SaaS environment. Strong relationship-building and communication skills. Confidence in delivering product training and driving early engagement. Experience with platforms like More ❯