2 of 2 ITSM Jobs in West Lothian

L3 Support Engineer Dot Net

Hiring Organisation
Stackstudio Digital Ltd
Location
Livingston, West Lothian, Scotland, United Kingdom
Employment Type
Contract
Contract Rate
From £450 to £500 per day
Shell) for automation and health-check/reporting Observability/SRE: alert tuning, performance and capacity analysis; tools include Splunk/ELK and Grafana ITSM discipline: ServiceNow/Jira; SLA/OLA adherence; clear incident communication and RCA Operations: daily/shift health checks, exception queues, dashboards, runbooks, KEDB Triage ...

2nd Line Remote Support

Hiring Organisation
GMA Consulting
Location
West Lothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
from the 1st Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. While providing technical support and excellent customer service to clients, the 2nd Line Support Engineer ...