1 to 2 of 2 Performance Management Jobs in West Lothian

client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes, add quotes to system, paperwork and comms. Line management of the Help-desk Team, including objective setting, performance management and development. Work alongside the Operations Manager in developing the ongoing strategy more »

Friday, 9am-5.30pm. Role Overview You will work alongside this vibrant Help Desk team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficial as well as IT … department with key information Responding to helpdesk queries and ensuring they are logged correctly in line with each client's contract on our clients management system Follow up on queries and plan engineer or sub-contractor attendance as required Liaise with contractors, client representatives, and the full team including … of works Assist with producing engineer/sub-contractor quotations Planning workloads and delegating tasks alongside team leader To support the team leader with performance management to ensure that statutory duties are undertaken in line with key performance targets Provide training and development to staff teams to more »