2 of 2 Remote Customer Experience Jobs in West Malling

is central to the creation, improvement, and maintenance of applications that support CSG's strategic objectives. By developing robust, secure, and scalable software, you'll help streamline operations, improve customer experiences, and support the growth of our services. Your technical expertise and leadership will also help shape best practices and mentor less experienced team members. What you'll be … doing Gather customer requirements and translate them into functional designs and software solutions Design, develop, test, deploy, and maintain applications, web services, APIs, and integrations Utilise development tools and frameworks such as PowerBuilder .NET, C#, ASP.NET, Angular, SQL Server, and MS Power Suite Create and maintain technical documentation, specifications, and test plans Collaborate with cross-functional teams to deliver … knowledge across the team Troubleshoot, debug, and optimise existing software for performance and reliability What we're looking for Degree in Computer Science, Engineering, or related field (or equivalent experience) Minimum 3 years' experience in systems development within a similar role Proficiency in .NET languages (e.g., C#), ASP.NET, SQL Server, and MVC frameworks Experience with RESTful APIs More ❯

time permanent basis. This role will join a newly established team with a focus on optimising the collection and use of their data to make commercial decision and improve customer experience. This role is based near Maidstone and is 3 days on site, 2 days working from home once training is complete. Key Responsibilities for the Reporting Analyst: - Collaborating … with the customer-facing teams to utilise data to inform business improvements - Gathering data, reformatting and manipulating to spot trends and patterns- Creating dashboards and reports for a variety of audiences- Standardising performance data, KPI sheets and MI reporting across teams- Becoming part of the team responsible for championing and embedding a culture of data accuracy Key Skills for … the Reporting Analyst: - Strong Excel skills, including Pivot Tables & formulas - Experience working with large datasets - Curious minded, naturally wanting to understand as much as possible - Dashboarding experience (ideal but not essential) Please apply as directed More ❯