Level 2 Support Engineer
- Hiring Organisation
- Virtuoso
- Location
- West Malling, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
will do Provide technical support to clients, focusing on fast resolution and outstanding customer satisfaction. Troubleshoot and resolve issues across Windows (including Server), macOS, Microsoft 365, networking, and cloud platforms. Liaise with vendors, suppliers, and internal teams to resolve incidents and implement solutions. Maintain accurate and up-to-date … across desktop, server, and cloud environments. Experience with Microsoft 365 policy and configuration management, Active Directory troubleshooting, and networking fundamentals. Familiarity with Apple devices, macOS, iOS and Android. Excellent communication and time management skills. A proactive mindset and a passion for delivering great customer experiences. An interest in growing ...