1 to 1 of 1 1st Line Support Engineer Jobs in the West Midlands

First Line IT Support Engineer 3 Month FTC Hybrid - Customer site - Birmingham - 2 days onsite Monday to Friday - 40 hours per week To provide a friendly, professional and efficient service to our customer in line with policies and procedures, ensuring that the … customer’s needs are being responded to and escalated in a timely manner. To deliver first class technical support using all tools available to resolve at first point of contact, striving to improve the team’s knowledge and service levels. Main Duties and Responsibilities: To achieve and maintain … deadlines are met. Possess excellent problem-solving skills Must have good computer hardware and software knowledge Previous experience in a service desk/support role supporting multiple location/customers Ability to work under pressure and to tight deadlines Proven ability to build effective relationships with colleagues and more »