IT Problem Lead
- Hiring Organisation
- Compass UK & Ireland
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Permanent
service environment. Proven capability in structured root cause analysis and causal factor analysis. Experience investigating recurring incidents and major incident outcomes. A strong analytical mindset, with the ability to interpret incident, service performance and monitoring data. The confidence to constructively challenge technical and operational teams on evidence, accountability … ensure that lessons from incidents lead to meaningful and lasting change. If you are an experienced problem management professional who combines technical understanding, analytical thinking and strong stakeholder leadership, we would love to hear from you. ...