2 of 2 Remote Applications Support Jobs in the West Midlands

excellence, accountability, collaboration, and respect guide everything we do. We offer competitive salaries, generous benefits, and flexible working opportunities to help our team thrive. Job Details Job Title Application Support Analyst Department Support Location Hybrid currently 2 days in our Birmingham office Part time/Full Time Full- Time Reference SA 10/25 Closing Date … Organisational Arrangements Reports to Support Team Leader Responsible for N/A Role Summary We are looking for a highly skilled and customer-focused individual with excellent communication skills who enjoys engaging with end users. In this role, you will be responsible for troubleshooting and resolving technical issues related to the WinMan ERP software whilst delivering outstanding customer … service. The support function operates between 9:00 am and 5:30 pm (UK time). You will be part of a collaborative support team and report directly to the Support Team Leader. You will work closely with other departments to ensure timely and effective resolution of customer issues. This role is based in More ❯

Are you an experienced Application Support Specialist looking for your next challenge? Do you thrive in client-facing environments, solving technical problems, and ensuring smooth software installations? If so, we have an exciting opportunity for you to join a well-established software platform provider in Stoke-on-Trent. About the Role: As an Application Support Specialist … should live within commuting distance, with approximately 4 client-side visits per month to oversee installations and provide on-site support. Key Responsibilities: Provide 1st and 2nd line application support to clients. Troubleshoot and resolve technical issues related to software usage, integration, and performance. Deliver software installations at client sites (travel expenses and hotel accommodation provided). Maintain … and resolutions. Continuously learn and stay updated on the software product and industry best practices. About You: To succeed in this role, you ll need: Proven experience in application support , ideally within a software or technology environment. Strong client-facing communication skills , with the ability to explain complex technical issues clearly and concisely. Experience with troubleshooting, diagnosing, and More ❯