13 of 13 BT Jobs in the West Midlands

Location: Bristol, Glasgow, Birmingham, London, Manchester Ability to obtain Security Clearance to SC level is required As a T&T Programme Lead, you will be at the heart of BT Business's ability to deliver complex, large-scale Contact Centre transitions and transformations. This role is critical in moving customers from legacy or third-party environments into BT … and transforming their operations through cutting-edge technologies and service models. By overseeing end-to-end delivery of these high-profile programmes, you will not only protect and grow BT's existing customer relationships but also play a pivotal role in winning new business through excellence in execution. In a rapidly evolving digital landscape, where customer experience defines competitive … advantage, your ability to lead multidisciplinary teams, influence senior stakeholders, and ensure seamless and innovative delivery will help position BT as the market leader in enterprise Contact Centre solutions. What You'll be Doing: Accountable for the delivery of Transition & Transformation (T&T) Contact Centre (CC) programmes for BT's largest business customers in the UK which encompasses More ❯

Jun 2025 Function: Cyber Security Unit: Networks Location: Snowhill, Birmingham, United Kingdom Salary: Competitive with Great Benefits Why this job matters The new Network SIEM is essential to BT's network security, meeting TSA requirements and improving our CAF level. Being the SIEM DevOps with SysOps Software Engineer you will play a critical role in designing, developing, implementing, and … Automation team. This role is hybrid (3 days in the week) and can be based in one of the following offices: Birmingham, Manchester, Ipswich (Ipswich only applicable to existing BT employees) What you'll be doing Kubernetes DevOps/SysOps Engineering role managing Kubernetes clusters and container orchestration, automating deployment, scaling, and management of containerized applications. Implement best practices … Dev Ops Role demonstrating ownership of a critical platform Experience leading a Dev Ops squad proving oversight and leadership for the members. Benefits On target 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and More ❯

Our hybrid working model means you are expected to be in the office 3 days per week in one of the above locations) With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. … will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. Cybersecurity is crucial because it protects individuals and organizations from … please apply anyway - you may just be the right candidate for this or other roles in our wider team. BENEFITS: Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay More ❯

days anywhere We are seeking a Principal Solution Architect to join our Broadband team as the overall design authority for Content Delivery Network (CDN) and Edge Compute solutions across BT, EE, and Plusnet's broadband and mobile services. As a senior techical leader, you will drive the development and delivery of a pan-BT strategy for edge compute … ll be doing Develop, influence and deliver strategy to address highly commercial and technical opportunities that are complex, cross-domain or of high impact to customers in support of BT Group goals. Create and implement cross-domain technical solutions for CDN and Edge compute, Operate as a technical expert to architect, design and oversee implementation of CDN and edge … compute solutions for BT Group's strategic partners, including software development and additional innovative capabilities. Draw on industry and market insight, together with emerging technologies, whilst understanding the internal and external impact of solutions. Ensure solutions support BT's commercial, technical and strategic objectives. Provide technical leadership for CDN and edge compute to our people across BT More ❯

value for money Contributes to research including proof of concept and proof of value initiatives Provides security service management information and cyber security guidance to key stakeholders across the BT Group. Skills & Experience Required Experience Evidence of service management in large scale complex environments Service evaluation, monitoring and data analysis A background that includes service management ideally with operational … bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK … s most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises More ❯

to receive an alert: SIEM Application Engineer Function: Cyber Security Unit: Networks Location: Snowhill, Birmingham, United Kingdom Salary: Competitive with Great Benefits The new Network SIEM is essential to BT's network security, meeting TSA requirements and improving our CAF level. Your role as a SIEM Application Engineer in Security Engineering is to support the development, implementation, operation and … overall security posture. This role is hybrid (3 days in office) and can be based in one of the following offices: Birmingham, Manchester, Ipswich (Ipswich only applicable to existing BT employees) What you'll be doing SIEM Solution Development: Collaborate with security analysts and architects to design and implement SIEM solutions using Elasticsearch. Optimize SIEM rules, alerts, and dashboards … bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK More ❯

up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids' learning with EE Learn. We're also part of BT Group, which we're even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep … bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. We value diversity and celebrate difference. 'We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good. More ❯

/06/2025 Function: ESN Networks Hours: This is a Part Time role for 19 hours per week The Emergency Services Network (ESN) is a strategic priority for BT, providing mission-critical communications for Britain's Emergency Services. ESN will replace the Airwave network and build upon EE's 4G network, offering essential voice, data, and critical communication … tools such as Mapinfo, QGIS, or ArcGIS. Background in business strategy, organizational performance, finance, KPIs, and data reporting. Experience with cloud technologies like AWS or Azure is desirable. At BT, we offer competitive benefits including bonuses, pension schemes, life assurance, flexible benefits, generous leave, family leave, health support, training, employee schemes, and discounts. We are committed to diversity and More ❯

role ensures that security work is delivered and change is embedded so that tangible benefits are realized in terms of CAF (Cyber Assessment Framework), key & material controls and protecting BT Group. This is fundamental to BT Group's brand, reputation and ability to continue in business. It helps protect critical national infrastructure from threat actors including nation states. … policies and procedures are complied with. Setting up and maintaining accurate epic financial forecasting and tracking glide-path to budget. Risk/issue and management. Managing change. Working across BT Group ensuring that deliveries of changes/risk controls are embedded in the operational organisation Working across BT Group ensuring that the operational effectiveness of delivered changes/… risk controls are measured. Working across BT Group ensuring that benefits are realised and measured. Providing reporting to Security Portfolio Board (stakeholders up to BT CISO and BT CIO) and Security governance forums e.g. Security Council, Security Forum. Skills Required for the Role Leading a squad of skilled cyber security practitioners delivering new security controls and enhancements. More ❯

THE COMPANY : is proud to belong to a group of independently owned BT Partners and a division of the BT Local Business Group specialising in the selling of communication solutions to small to medium sized companies and are currently looking for motivated, inquisitive and confident Desk Based Sales Executives to join their existing team. We re not just … up selling to existing business. THE ROLE: As a Desk Sales Executive you will be responsible for making outbound calls to identify business opportunities selling a full range of BT products and services including Broadband, Mobiles and our Cloud services. In addition, you will identify and create opportunities for the field-based sales team who you will work collaboratively … monthly/yearly incentives including holidays & paid days off (birthday) 20 days annual leave plus bank holidays Company pension scheme Smart Casual wear policy Company events Full on-going BT Training Academy facilities & 'Globally recognised BT training courses' Regular internal promotion opportunities More ❯

is for you. This role is hybrid (3 days in office) and can be based in one of the following offices: Birmingham, Manchester, Ipswich (Ipswich only applicable to existing BT employees) What you'll be doing Owns, and creates where required, E2E Zscaler HLDs for all programme delivery contexts, capabilities, and components. Oversees the creation of Low Level integration …/designs from the contracted delivery units from a BT Zscaler point of view Works alongside the Lead Solution Architect to ensure all functional and non-functional contexts & requirements are being addressed. Works alongside the Enterprise Architect to ensure business strategy, architectural roadmap, scalability, and security are being delivered. Provides E2E Cross-Domain Design Reviews and Solution Assurance (with … and guardrails. Ensuring technical decisions take account of any programme budget, business priorities, time constraints and benefits/success measures outlined the Business Case/Scoping Documents agreed. Ensure BT wider governance channels have been followed Cascading design information as appropriate and working alongside other design specialists for integration Skills Required for the Role Experience in managing/maintaining More ❯

includes diagnosing and resolving customer issues and proactively identifying and implementing service improvements. This is an exciting role that will give you the opportunity to work with teams across BT, with our vendors/partners and interact directly with our customers. The purpose of this job and this team is to provide world class customer experience for customers. You … robust root cause analysis, ensuring lessons learnt are captured and improvements are implemented. Maintaining ongoing communication with Stakeholders. Dealing with escalations from external CP's/Customers and internal BT teams and seeing the issue through to resolution. Ticket management on ServiceNow. Proactively identifying and implementing service improvements. Implementing post incident improvement action. Solving complex problems. Effective demand management … platforms, order journeys and operating models/process. What's in it for you 10% on target bonus Life Assurance Cover Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and More ❯

document results) on a wide variety of products while interfacing with customers on a daily basis. The most common radio products include, but is not limited to, 802.11 abgn, BT, Cellular radios. Candidates possess an understanding of the following standards: IEC 60601-1-2, ETSI EN 301-489-1, EN , EN , ANSI C63.10, RSS-GEN. Responsibilities Conduct a variety More ❯