1 to 1 of 1 Customer Acquisition Jobs in the West Midlands with Remote Work Options

system issues or request additional information to support decisions on fraudulent activity. Meet established goals for metrics including call and case quality, productivity, and customer acquisition by maximizing service to customers. Assist in identifying and developing process enhancements to increase the efficiency of fraud detection activities. Identify and … experience in Fraud or Investigations within a financial institution. Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook). Strong understanding of the customer service experience. Self-directed, detail-oriented, driven, and able to work independently in a team-oriented and fast-paced environment. Good analytical and problem more »