16 of 16 Remote Customer Engagement Jobs in the West Midlands

advice on programming methods, tools, and standards, contributing to the evolution of the Secure Software Development Life Cycle (SSDLC). The skills you will need: Proficiency in Dynamics CE (Customer Engagement) for Sales and Customer Service Operations. Strong understanding of KingswaySoft for data integration. Demonstrable experience with SQL and SQL Server Integration Services (SSIS) Experience gained in More ❯

future of our systems and services. This is a key role where you’ll lead the design and delivery of Dynamics 365 solutions — with a particular focus on the Customer Engagement (CE) module. You’ll work closely with technical teams and business stakeholders to create smart, scalable systems that support both current operations and future growth. What you More ❯

future of our systems and services. This is a key role where you’ll lead the design and delivery of Dynamics 365 solutions — with a particular focus on the Customer Engagement (CE) module. You’ll work closely with technical teams and business stakeholders to create smart, scalable systems that support both current operations and future growth. What you More ❯

Location: Hybrid Hours of work: 37.5 hours per week Reports to: Head of Customer Engagement A bit about us: We started up over 30 years ago, with the aim to make the lives of Manufacturers and Distributors easier and our aim has remained steadfast ever since. We like to think we have come this far because our customers … their business goals and we help our customers succeed because we believe in leading with business objectives, not technology. We take the time to develop an understanding of each customer's business while encouraging and educating them about best-practice processes. We are a Great Place to Work® Excellence in Winner (over numerous years) and by having the right … our people as our most valuable asset, our involvement in Great Place to Work® means we can continuously benchmark and improve our peoples’ experiences to build and sustain great customer experiences. Overall Responsibilities: We are seeking a highly organised and proactive coordinator to support our Customer Engagement Managers. The ideal candidates will play a crucial role in More ❯

together. From collaborating with cross-functional teams and managing agency relationships, to optimising timelines, budgets, and resourcesyoull be leading the charge on marketing initiatives that directly support brand growth, customer engagement, and revenue generation. What Youll Be Doing: Lead and deliver multiple marketing projects, ensuring they meet objectives on time, on budget, and to brief Translate business strategy More ❯

and Microsoft platforms, identifying private offer opportunities and closing deals. Full Sales Cycle Ownership : Lead opportunities from qualification to contract, collaborating closely with account managers and delivery teams. Vendor Engagement : Build deep relationships with strategic vendors and create co-sell opportunities. Revenue Growth : Meet or exceed gross margin targets while developing a healthy, accurate pipeline using the internal CRM … system. Territory Planning : Strategically identify whitespace and align solutions to customer needs. Product Development Input : Influence solution evolution by highlighting repeatable customer challenges. Cross-Sell Capability : Promote complementary solutions across divisions, adding value and generating wider opportunities. Key Attributes Required: Proven track record in technology sales , preferably with experience in software, public cloud (AWS/Azure), or marketplace … transactions. Strong understanding of complex licensing models and software-based solution sales. Experience in vendor engagement and co-selling models. Background in both commercial and public sector customer engagements. Skilled in CRM pipeline management , with a focus on accuracy and consistency. Demonstrated ability to work collaboratively across teams and balance multiple priorities effectively. Familiarity with marketplace private offers More ❯

Business Analyst (Social Housing ). We are seeking an experienced Contract Business Analyst with Social Housing experience to join an exciting Dynamics 365 Customer Engagement (D365 CE) implementation and transformation project. This role offers the opportunity to make a significant impact within a forward-thinking organisation while benefiting from hybrid working arrangements. Title: Business Analyst Social Housing . … experience as a Business Analyst within complex projects. Understanding of the operational side of businesses. Extensive knowledge and hands-on experience with Social Housing/Housing Associations Dynamics 365 Customer Engagement (D365 CE) experience would be a big plus. Strong understanding of technical implementations and change transformation, not only "change " at a process level but also at an More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯

new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customer engagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customer engagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯

new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customer engagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customer engagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯

new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customer engagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customer engagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯

new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customer engagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customer engagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯

new business sales within the contact centre technology and services space. Youll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customer engagement , Microsoft Teams voice , and AI-driven contact centre solutions. This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre … services . Youll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach. Key Responsibilities Drive new business acquisition in the contact centre and customer experience space Identify, qualify, and engage prospective clients across mid-market and enterprise segments Sell a range of CCaaS and AI-enhanced collaboration solutions Generate and manage a pipeline … with contact centre industry trends , competitor offerings, and buyer behavior What Were Looking For Experience in new business sales within IT, UC, or contact centre industries Proven success selling customer engagement , voice , or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP) Experience selling professional or managed services Comfortable cold calling, prospecting, and opening new conversations Consultative approach with strong More ❯

used globally across a variety of industries, from creative design and manufacturing to high-end bespoke craftsmanship. If you have a knack for content creation, digital marketing, and community engagement, this is an exciting opportunity to make a real impact. The Role As Marketing Executive, you'll be responsible for: Developing and executing social media content, with a strong … collaborating with influencers and brand partners to drive awareness. Supporting the planning and delivery of trade shows and industry events (both UK and international). Creating compelling case studies, customer testimonials, and community blog posts. Crafting email marketing campaigns to support customer engagement and sales. Monitoring and analysing marketing performance to optimise future campaigns. Ensuring brand consistency More ❯

their technologies and communicating their value to both internal teams and customers. This role involves earning and maintaining sales and technical certifications while collaborating across the business to support customer needs and reinforce vendor propositions. As a Data,Automation & AI Product and Servicesexecutive, you'll beresponsible for: Maintaining up-to-date expertise in IBM and Red Hat technologies, including … Building and managing strong relationships across Softcat, IBM, and Red Hat, supported by a detailed relationship map Identifying and acting on customeropportunities and whitespace through collaboration, market analysis, and customer engagement Delivering onboarding sessions, training, and enablement content to equip sales teams with vendor knowledge and positioning strategies Participatingin office-based collaboration, in-person meetings, and customer More ❯

products. As a member of a small dynamic team, the role involves elements of engineering management and hands-on engineering. Key Responsibilities Production of requirements specifications in-line with customer and product needs. Implementation of system designs to meet requirements. Overseeing internal or external resources implementing sub-system designs. Directly implementing sub-system designs to suit experience. Production and … execution of test strategies, test plans and test procedures to verify and validate designs. Design/prototype evaluation, fault finding, diagnosis and resolution. Customer engagement to elicit requirements, present designs for approval and provide post-delivery customer support. Co-ordinating in-house/external production. Supplier liaison. Technical support to customers and other departments within the company. More ❯