12 of 12 Remote Customer Engagement Jobs in the West Midlands

Social Media & Customer Executive Staffordshire, 2 days in the office 3 WFH Home Interiors brand Highlights: Over 25 years trading experience £1 Billion Turnover Record breaking year for the past 5 years Global, UK, Europe and USA. My client are a leading global Home Interiors and renowned luxury consumer … some fantastic talent across Marketing/Brand, Digital, CRM, Insights & Analytics. They are a brand lead by Marketing but supported by Data – keeping the customer and customer experience as the focus. Committed to innovation, customer satisfaction, and a dynamic work culture, they are looking for a talented … and growing the company’s Social Media and Community forums. This role ensures that the forums are engaging, supportive, and valuable spaces for discussion, customer support, and brand advocacy. The role will facilitate conversations, address customer queries, engage with the community, and collaborate with internal teams to drive More ❯

engage with the wider IT team, Architects, delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 Customer Engagement, external services/other applications on the estate. Making the best use of the Power Platform, available plug-ins and Azure technologies … control standards Skills and Experience required Proven experience developing solutions using the full capability of Microsoft Power Platform Experience with Microsoft Dataverse, specifically D365 Customer Engagement Experience of working with Azure Service Bus to configure interfaces Knowledge of the wider Microsoft Azure platform and PAAS environment Experience working More ❯

Who we are looking for Within the Customer Relationship Management (CRM) team, you will be developing, enhancing and supporting the Company’s customer engagement platform which deals with the various customer communication channels. CRM operates as a backend team who are in the process of expanding More ❯

enhance D365 solutions within an established business. You will be involved in future implementations and upgrades across the company. Experience: Experience with Dynamics 365 Customer Engagement (CE) Development and Power Platform Proficiency in C# .NET, Azure, SQL, and JavaScript plugin coding Power Platform experience is beneficial but not More ❯

digital strategy and drive growth through innovative marketing initiatives. In this key role, the successful candidate will be responsible for overseeing digital campaigns, optimising customer engagement, and utilising cutting-edge tools to enhance the company's digital landscape. The Role: As the Growth Marketing Manager , the individual will … to track campaign performance, generate insights, and report on growth metrics. E-Commerce Strategy : Support the rollout of eCommerce initiatives to deliver a seamless customer experience and drive revenue growth. Social & Content Marketing : Create and execute content strategies across B2B and B2B2C digital platforms, driving engagement and conversions. More ❯

projects. Strong interface design skills. About Our Client: They specialize in providing software solutions to industries across the world with a strong focus on customer engagement and collaboration, they deliver world-class software solutions that meet mission-critical business goals. Benefits: Competitive salary based on experience and qualifications. More ❯

projects. Strong interface design skills. About Our Client: They specialize in providing software solutions to industries across the world with a strong focus on customer engagement and collaboration, they deliver world-class software solutions that meet mission-critical business goals. Benefits: Competitive salary based on experience and qualifications. More ❯

Software Consultant Team Leader Manufacturing for Construction Home-based - extensive travel UK and Ireland £55,000 + car + benefits :: Use your technical, customer-facing and leadership skills :: Join a growing sector within a global business We are working with a major player within the industrial technology space who … networking events and trade shows Do you have: Experience in providing support for customers within the manufacturing/construction sector Strong leadership skills Excellent customer engagement, communication, problem-solving and influencing skills Valid driving licence. Proficiency in MS Office and experience in software implementation Flexibility to travel More ❯

queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Start to finish: Act as a key point of contact for projects managing the performance and progress of CRM business. Hit the deadlines … Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Hold qualifications in Microsoft Dynamics … seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. More ❯

queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Start to finish: Act as a key point of contact for projects managing the capacity, performance and progress of CRM business. Hit the … deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Hold qualifications in Microsoft Dynamics … seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. More ❯

queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Start to finish: Act as a key point of contact for projects managing the capacity, performance and progress of CRM business. Hit the … deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Hold qualifications in Microsoft Dynamics … seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. More ❯

queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Hit the deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you … deliver top quality service in a deadline driven environment Strong analytical skills and sharp attention to details Confident and clear communicator - verbal and written Customer-centric mindset - a focus on delivering great results Background in tech support specifically with Microsoft Dynamics 365 business applications (Dynamics for sales, NAV and More ❯