6 of 6 Remote/Hybrid Customer Engagement Jobs in the West Midlands

Customer Success Manager (SaaS) Birmingham (hybrid – 1–2 days per week in the office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays!! Our client is an ambitious, rapidly growing financial … customers include large corporates and some of the UK’s biggest public sector organisations. They’re looking for a proactive, commercially-minded and experienced Customer Success Manager who can own the customer journey from onboarding right through to renewal and expansion . Their culture is built around people ...

throughout the process. Your skills Proven track record of managing multiple concurrent ERP implementation projects; Strong written and verbal communication across all levels of customer engagement; Team Player with a can-do attitude willing to take on challenges to get the job done; Good commercial acumen understanding … balance between profitable customer engagement and the need to deliver customer value ...

high-impact mobile and digital product initiative. As a Contract Senior Full Stack Software Engineer, you'll support the delivery of new customer engagement features within an existing mobile application. This role is backend-leaning but requires strong full stack capability, with exposure to both web and mobile … months (extensions likely) Interviews Friday/Monday January 5th start date This is an exciting opportunity for an experienced contractor to contribute to a customer-facing product used at scale, working within a fast-moving, delivery-focused environment. Please note: Due to the high volume of applications, unfortunately ...

team Proposing mitigations for identified vulnerabilities and writing reports of security testing engagements for customers including signing off reports Scoping, estimating and bidding customer engagements as required and directed Essential experience: The ability to be able to document, create and sign off test reports A Strong understanding of Active ...

about using technology to solve problems and create a seamless experience? As an apprentice, you’ll play a key role in enhancing user and customer experiences through AI-powered tools, automation and cutting-edge contact centre technologies. Role Assist in the configuration, maintenance, and optimisation of Amazon Connect contact … centre solutions. Assist in creating and maintaining dashboards and reports to monitor system performance and customer experience metrics. Support the continuous improvement of digital channels and AI-powered functionalities within Amazon Connect; this includes building flows, dialogues, and interactions that meet customer needs and align with business goals. ...

Travel Permanent Position Are you a proactive, sales professional looking for their next challenge? We're looking for an Account Director to lead key customer accounts, expand business opportunities, and contribute to the success of a growing IT solutions provider. As an Account Director, you will be responsible … What's in It for You? Join a fast-growing IT solutions provider delivering enterprise-level IT services Remote working model with flexibility for customer engagements Please apply or contact Olivia at Olivia@ecsgrp.co.uk/016765645407 to discuss in further detail. ...