Customer Service Jobs in the West Midlands

26 to 50 of 216 Customer Service Jobs in the West Midlands

Field Service Engineer (Commercial Catering Equipment)

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Swift Maintenance Services
Field Service Engineer (Commercial Catering Equipment) located within the Midlands region (Home based). Join Our Team as a Food-Tech Wizard! What's on offer: A rare opportunity to join this thriving, forward thinking and dynamic company Highly competitive salary dependant upon experience Door to door pay Overtime … Company vehicle provided Mobile phone and tablet device provided 22 days holiday plus 8 bank holidays, with one day holiday added per year of service up to a maximum of 25 All test tools will be provided Secure business, operating mainly within schools, colleges, universities, hospitals, and large business … premises If you're an experienced commercial catering equipment technician who thrives on providing top-notch customer service, while also craving a healthy work-life balance, we want to hear from you! Perks Await : Competitive salary and benefits (£36K to £42K Basic Plus standby allowance and overtime depending more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Field Service Engineer

Rugby, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
An electrically biased Field Service Engineer/Installation Engineer/Multi Skilled Engineer is required to service cranes and lifting equipment on sites across the East Anglia region. You'll work with one of the most well respected brands in the world, be given full training and enjoy … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our world leading Cranes and Material Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »
Employment Type: Permanent, Work From Home
Salary: Basic Salary up to £45k + 25 Days Holiday + Van + Fuel Card + Overtime
Posted:

Technical Sales Engineer

Tamworth, Staffordshire, West Midlands, United Kingdom
Verto People
hydraulic circuits to ensure that offered products and solutions meet the required technical requirements. Carry out contractual review and preparation of formal quotations against customer requirements. Provide technical sales support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. … product training provided. Experience as an Internal Sales Engineer, Technical Advisor, Technical Support Engineer, Account Manager, Technical Sales Support, Technical Sales Engineer or similar. Service Engineers with Fluid power/Power Transmission experiencelooking to come off the tools would also be of interest. A technical qualification, apprentice trained, HNC more »
Employment Type: Permanent
Salary: £35,000
Posted:

CMM Operator

Coventry, West Midlands, United Kingdom
The Workshop
requirements. Be accountable for the accuracy/quality and correctness of the task performed. Work to eliminate/minimize undetected errors, which could reduce customer confidence and/or the efficiency of the cell's operation. Develop and maintain good relationships with all contacts. The ability to work in … to maintain own and team morale Excellent self-awareness to lead teams with exigency, enthusiasm and compassion. Ability to ensure a high level of service and quality is maintained Analytical and research Skills with ability analyse data effectively Ability to make oral presentations Strong computer skills including proficiency with … Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers Excellent customer service orientation more »
Employment Type: Contract
Rate: £18.41 per hour
Posted:

Head of Delivery Sustainable Transport

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £75,000
Posted:

Field Service Engineer

Newcastle, Staffordshire, West Midlands, United Kingdom
Dawsongroup plc
Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »
Employment Type: Permanent
Posted:

French Speaking Customer Service Advisor

Walsall, West Midlands, United Kingdom
People Solutions
FRENCH SPEAKING CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £29,000 PER ANNUM People Solutions are hiring a French Speaking Customer Service Advisor to join our prestigious, multi site client based in Norton Canes! The successful applicant will need to speak fluent French as … salary Generous contributory pension scheme Day to Day Duties Manage and respond to incoming calls, emails, and online chats Strive to deliver world class customer service Develop technical and product knowledge Manage customer order portals, pricing updates and export administration Essential Skills Fluency in spoken and written … Nationals who speak French as their first language Assisting French Nationals with the ordering of our client's products Experience in a telephone-based customer service role Excellent communication skills with a calm, composed manner with a positive, ‘will-do' attitude Customer Relationship/customer account more »
Employment Type: Permanent
Salary: £28,000
Posted:

Dynamics CRM Manager

West Midlands, United Kingdom
Hybrid / WFH Options
Clarion Housing
join us! With experience of delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association … escalations, and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, developing continual service improvement plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the … Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all lifecycle activities are all part of this exciting role along with a hands-on technical expectation. Experience of managing and leading a high performing more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Practice Manager - Software Engineering

Coventry, West Midlands, United Kingdom
Coventry Building Society
a coaching approach and empower others to make decisions that lead to great outcomes. You are passionate about ensuring the business delivers a great customer service and experience. Seeking to understand how decisions impact the end user and asking questions to gain insight into the customer perspective more »
Employment Type: Permanent
Salary: £70,000
Posted:

Technical Support Engineer (Industrial / Automation)

Wolverhampton, West Midlands, United Kingdom
Probe UK
to take on additional responsibilities and progress in your career. Essential Candidate Requirements The Technical Support Engineer will have experience in technical support, field service, or engineering roles working with safety products or in industrial automation. Proficiency in troubleshooting and resolving technical issues. Knowledge of industrial safety systems, programmable … PLCs), human-machine interfaces (HMIs), and related automation technologies would be useful. Hands on experience preferred. A good communicator, verbally and in writing as customer service is a key part of the role. Ability to work collaboratively within a team and with cross-functional departments (e.g., Design, Quality … live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and more »
Employment Type: Contract
Rate: £30,000
Posted:

Diagnostic Technician

Droitwich, Worcestershire, West Midlands, United Kingdom
Listers
troubleshoot technical issues with VW vehicles. Your expertise will play a crucial role in ensuring the optimal performance of our customers vehicles, providing outstanding customer support, and collaborating with different departments across the business to achieve goals. Our packages and pay plans are industry-leading and are reflective of … Bonus/OTEs up to £43,000 Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a Volkswagen Qualified … Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop more »
Employment Type: Permanent
Salary: £40,000
Posted:

Parts Retail & Trade Manager

Redditch, Worcestershire, West Midlands, United Kingdom
Startin Group
operation. Benefits of working for us 23 days holiday plus bank holidays - rising to 25 after 5 years continuous Health & wellbeing benefits Death in service insurance Staff discount on vehicle purchases Staff discount on car servicing & repairs Long service and loyalty incentives Staff referral scheme In-house, manufacturer … put in place and would suite someone with drive and enthusiasm to make it a success. Role Overview & Duties - To deliver a superior parts service to all customers. Achieve all parts objectives through a well-developed and motivated parts team Achieve an acceptable market share, through maximum sales of more »
Employment Type: Permanent
Salary: £30,000
Posted:

Process Cooling Service Engineer

Tamworth, Staffordshire, West Midlands, United Kingdom
Swift Placements
successful manufacturer of temperature control systems and machinery who are enjoying significant growth, success and investment. They are seeking to recruit a Process Cooling Service Engineer to further strengthen their operations. The main purpose of the role is to be responsible for providing maintenance, repair, troubleshooting and commissioning services … activities, such as cleaning, lubrication and adjusting cooling equipment to ensure peak performance on machinery Conducting system performance evaluations Maintain accurate records of all service activities, including repairs. Train and mentor other technicians, ensuring quality standards are adhered to As a Service Engineer you will need to hold … knowledge of electrical and mechanical components. Control Systems and refrigeration principles Proficient in diagnosing and troubleshooting issues on temperature control machinery Excellent communication and customer service skills Understanding of pump data plates along with valves, heat exchangers, free coolers, adiabatic coolers and associated controls Willingness to travel extensively more »
Employment Type: Permanent
Salary: £45,000
Posted:

Maintenance Engineer with Electrical Bias

Stourbridge, West Midlands, United Kingdom
Regional Recruitment Services
independent recruitment agency that has been operating since 2008. Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, IT & Tech Support, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live more »
Employment Type: Permanent
Salary: £40,000
Posted:

Dual Fuel Smart Meter Engineer

Uttoxeter, Staffordshire, West Midlands, United Kingdom
Gas
whilst also responding to any maintenance or emergency appointments. We are looking for Dual Fuel Smart Meter Engineers who are passionate about providing excellent customer service along with the safe installation in our customers homes. For our Dual Fuel Smart Meter Engineers broken down: £37500basic salary for the … subject to a DBS check. Experience, enthusiasm and the will to succeed. What we expect: Safe working practices Honesty, reliability Strong work ethics Excellent customer skills About us: Orion are partners to the leading names of the energy industry in the UK with years of experience with Technical Managers more »
Employment Type: Permanent
Salary: £35,000
Posted:

Senior Substation Civil Design Engineer

West Midlands, United Kingdom
Morrison Energy Services
full range of UK DNOs. As theLead Design Engineer your responsibilities will include: To produce an effective substation civil design including structural, geotechnical design service, foundation solutions, temporary works and to provide technical support to Design Engineers, Project Engineers, Site Engineers, Bids team and clients. To provide technical support … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Permanent
Posted:

Production Print Engineer

Birmingham, West Midlands, United Kingdom
Apogee Corporation**
To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and … functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management Work with … colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold more »
Employment Type: Permanent
Posted:

Process Cooling Commissioning Engineer

Tamworth, Staffordshire, West Midlands, United Kingdom
Swift Placements
the role is to ensure the successful design, commissioning and maintenance of process cooling systems. Collaboration with sales and project team, providing support to service engineers and to liaise with suppliers to ensure optimal system performance. Key responsibilities and duties; Collaborate closely with the sales and project teams to … help design process cooling systems that meet customer requirements and can be effectively commissioned and maintained Develop comprehensive commissioning packs for new projects, providing clear instructions to the service team to ensure successful system commissioning Provide hands on support to onsite/over phone service engineers during … in commissioning process Work closely with suppliers to understand commissioning and maintenance requirements for their equipment, conducting factory visits to obtain necessary documentation for service engineers Collaborate with customers and internal teams to provide technical support, answer enquiries and offer guidance Conduct system performance evaluations, measurements and analysis to more »
Employment Type: Permanent
Salary: £50,000
Posted:

Electrical Engineer

Cannock, Staffordshire, West Midlands, United Kingdom
IronMarket Talent
in keeping you connected, by supplying, installing, and maintaining their emergency power systems. As the Electrical Generator Engineer , you will be required to install, service, and maintain generators, using state-of-the-art diagnostics to complete planned and preventative maintenance across various sites. The ideal candidate will possess a … generator systems ranging from basic AMF to complex peak looping and paralleling systems, exceptional problem-solving abilities, and a dedication to delivering top-notch customer service. The opportunity is based in Cannock with travel required across the Midlands and South of the UK, with cover required 1 week out … of 8 to support the business call-out rota. Benefits include 25 days holiday + bank holidays, service vehicle, laptop, BUPA, and access to factory training courses. What we need from you? Electrical installation of all control and power cabling between the generator, changeover panels, switchboards, and ancillary equipment more »
Employment Type: Permanent
Salary: £40,000
Posted:

JCB Engineer

Ross-On-Wye, Herefordshire, West Midlands, United Kingdom
Chandlers (Farm Equipment) Ltd
within ensuring that managers and representatives all have grassroots experience. We can feel proud, when we look back at more than 85 years of service to the farming community. We pride ourselves on continuing to give good customer service. Chandlers (Farm Equipment) Ltd has been servicing the needs … a high standard in alignment with the manufacturers specification, and is safe to use. Demonstrate and install machinery where needed. Need to work with service and workshop managers and ensure challenging timelines are met. Travel to customers in the surrounding area of your depot to service and repair more »
Employment Type: Permanent
Posted:

Technical Analyst - Datacentre Operative

Coventry, West Midlands, United Kingdom
Coventry Building Society
Coventry is no different - £42bn makes us the second-largest Building Society in the UK, with a 130-year heritage and a strong, loyal customer-base of nearly 2m members.A well-supported and ever-improving technology base is therefore critical to our continued success. Working within IT Service … to peers, junior team members, colleagues and various key stakeholders within CBS and external parties. A 24x7 onsite presence that will be responsible for service monitoring; service assurance; event management and basic user support outside of core hours. To maintain the smooth operation of batch processing on the … Societys core applications and monitoring the performance of core computer systems according to business service levels. Our benefits include: 28 days holiday a yearplus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with matched contributions Life assurance (6 times annual salary) Find more »
Employment Type: Permanent
Salary: £40,000
Posted:

Service Engineer Air Handling Units (AHUs) / HVAC Controls

Birmingham, West Midlands, United Kingdom
Mitchell Maguire
Service Engineer Air Handling Units (AHUs)/HVAC Controls Job Title: Service Engineer Air Handling Units Industry Sector: Service Engineer, Engineer, F-Gas, IPAF, PASMA, Air Handling Units, HVAC Controls, AHU, AHUs, HVAC, Main Contractors, Consultants and Sub-Contractors Ideal living location: Midlands Area to be covered … National Remuneration: £35,000 - £40,000 Benefits: Company vehicle, pension, phone, laptop & 25days annual leave The role of the Service Engineer Air Handling Units will involve: Service Engineer position dealing with a range of manufactured air handling units and HVAC controls Carrying out planned service and maintenance … of all AHU systems Liaise with the service team to update them on the status of jobs Report any relevant faults/further works Meeting agreed customer response times Further develop and build relationships with clients Reporting on completed works before leaving the job The ideal applicant will more »
Employment Type: Permanent
Salary: £40,000
Posted:

Project Engineer

Walsall, West Midlands, United Kingdom
The Job People
the company's objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customer service Accountable for the project plan Providing accurate project progress on a weekly basis Utilising capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. Experience required for the Project Engineer position Excellent written & verbal communication skills Excellent competency levels in more »
Employment Type: Permanent
Salary: £40,000
Posted:

JCB Engineer

Worcester, Worcestershire, West Midlands, United Kingdom
Chandlers (Farm Equipment) Ltd
within ensuring that managers and representatives all have grassroots experience. We can feel proud, when we look back at more than 85 years of service to the farming community. We pride ourselves on continuing to give good customer service. Chandlers (Farm Equipment) Ltd has been servicing the needs … a high standard in alignment with the manufacturers specification, and is safe to use. Demonstrate and install machinery where needed. Need to work with service and workshop managers and ensure challenging timelines are met. Travel to customers in the surrounding area of your depot to service and repair more »
Employment Type: Permanent
Posted:

Field Service Engineer

Birmingham, West Midlands, United Kingdom
SUNAMP
Job Title: Field Service Engineer Salary: Up to £40k DOE Job Type: Full Time, Permanent Location: Birmingham , United Kingdom Travel: Candidates will be required to travel to and provide field engineering services between North London and Leeds. Therefore, candidates will ideally need to be based in any one of … Supporting our customers throughout the product journey is central to our approach. Their knowledge, engagement and experience with our products is managed by our Customer Service team and we are now looking to take on an experienced Field Service Engineer to join our growing operations. The Role … Working in the Customer Service team you will provide practical engineering support via implementation and the repair of installations. Excellent customer service skills, along with an engineering background are a minimum requirement for this role, as you engage and communicate with customers directly, resolve product issues more »
Employment Type: Permanent
Salary: £40,000
Posted:
Customer Service
the West Midlands
10th Percentile
£21,500
25th Percentile
£24,700
Median
£30,000
75th Percentile
£45,000
90th Percentile
£61,250