51 to 75 of 255 Customer Service Jobs in the West Midlands

how designs address their current and future needs Ensure all key processes are documented and owned and establish and embed a culture of continuous service improvement Manage and maintain a technical documentation library About you Demonstrable evidence of producing high quality technical documentation Proven research, gathering and analytical skills … other technical specialists Ability to build strong working relationships with end-users, homing in on your presentation and communication skills to provide an excellent customer service Experience of working to TOGAF framework is desirable, but not essential Were also looking for you to have a working knowledge of more »

and transforming "what if" into "what is." As a Mobile Generator Engineer, you will be required to travel frequently to various locations providing onsite service to customers, maintaining and repairing generators and other equipment within our clients portfolio. You must have knowledge and experience working on 20KVA to 1250KVA … generators. Your duties will include identifying and documenting machine damage, as well as maintaining accurate and comprehensive service and maintenance records. Effective communication is essential, ensuring all parties are kept informed. You will be working as part of a dedicated team, collaborating with your colleagues, taking pride in your … with a willingness to embrace new training opportunities, which may occasionally require staying away from home Excellent communication skills, both verbal and written A customer-focused mindset with a commitment to delivering excellent service Effective planning and organizational skills with strong attention to detail and accuracy A valid more »

within ensuring that managers and representatives all have grassroots experience. We can feel proud, when we look back at more than 85 years of service to the farming community. We pride ourselves on continuing to give good customer service. Chandlers (Farm Equipment) Ltd has been servicing the needs … a high standard in alignment with the manufacturers specification, and is safe to use. Demonstrate and install machinery where needed. Need to work with service and workshop managers and ensure challenging timelines are met. Travel to customers in the surrounding area of your depot to service and repair more »

external clients and stakeholders. Ability to work under pressure to ensure delivery of high-quality results to tight timescales with skills in maintaining excellent customer service. Evidence of working successfully to influence behaviours and activities both within and outside the immediate team, via personal and digital toolsets. A bit … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »

troubleshoot technical issues with VW vehicles. Your expertise will play a crucial role in ensuring the optimal performance of our customers vehicles, providing outstanding customer support, and collaborating with different departments across the business to achieve goals. Our packages and pay plans are industry-leading and are reflective of … Bonus/OTEs up to £43,000 Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a Volkswagen Qualified … Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop more »

assembly of the whole unit and how it interacts with other components to be a complete drive unit to not only meet but supersede customer expectations on vehicle performance during the vehicles lifecycle. In support of this you'll resolve issues with component engineering and vehicle attribute teams to … develop designs that meet targets and ensure that all appropriate customer standards are met throughout design maturation. You will also provide input into new feature development and ensure all programme design solutions are met along with ensuring that there is design compatibility between all components. You'll also have … to the Head of electric powertrain, responsibilities will include: Assist and contribute to the generation of targets and verification methods that are driven by Customer, Function Requirements, Failure Modes and Effects Analysis, (FMEA) Provide technical support and assistance across the operational team on topics relating to the integration and more »

as the primary contact and co-ordination point for both customers and our field-based resources. They look after the various aspects of each service request, ensuring that individual customer requirements are met, that the most appropriate and timely resource are allocated to each task, and that any … recovery process. Booking jobs onto, and administering jobs within, our workflow management software. Ensuring that processes and procedures are always followed. Ensuring that agreed service levels are met for our customers/clients. Communicating with various stakeholders (Customers, Clients, Recovery Technicians etc.). - General Admin and housekeeping in working … environment. Other duties as required to support the aims of the business. Candidate Requirements: Able to remain calm under pressure. A Team Player. Good customer service/communication skills. Able to work in a disciplined manner. - Willing and able to learn new information. Computer literate and good competency more »

the role is to ensure the successful design, commissioning and maintenance of process cooling systems. Collaboration with sales and project team, providing support to service engineers and to liaise with suppliers to ensure optimal system performance. Key responsibilities and duties; Collaborate closely with the sales and project teams to … help design process cooling systems that meet customer requirements and can be effectively commissioned and maintained Develop comprehensive commissioning packs for new projects, providing clear instructions to the service team to ensure successful system commissioning Provide hands on support to onsite/over phone service engineers during … in commissioning process Work closely with suppliers to understand commissioning and maintenance requirements for their equipment, conducting factory visits to obtain necessary documentation for service engineers Collaborate with customers and internal teams to provide technical support, answer enquiries and offer guidance Conduct system performance evaluations, measurements and analysis to more »

ensure we obtain the best deals with suppliers. At Rubix UK we never settle when it comes to ensuring we continually provide a great service to our customers as well as a satisfying and rewarding career journey for our colleagues. Our people are key to our business. You may … tools that they need to remain operational. * Key to our success is ensuring we identify customers yet to benefit from our great product and service offering and building deeper relationships with those we already know and support. The National Key Account Manager responsibilities involves: Strategic direction and leadership of … the relevant account portfolio to drive profitable growth that aligns to the corporate and portfolio strategy Responsible for all aspects of customer relationship and account development, commercial management and cost saving initiatives for accounts of high complexity and/or scale Develop, maintain, articulate, communicate, execute strategic customer more »

requirements. Be accountable for the accuracy/quality and correctness of the task performed. Work to eliminate/minimize undetected errors, which could reduce customer confidence and/or the efficiency of the cell's operation. Develop and maintain good relationships with all contacts. The ability to work in … to maintain own and team morale Excellent self-awareness to lead teams with exigency, enthusiasm and compassion. Ability to ensure a high level of service and quality is maintained Analytical and research Skills with ability analyse data effectively Ability to make oral presentations Strong computer skills including proficiency with … Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers Excellent customer service orientation more »

operates across Europe, supplying award-winning products to retail partners in 21 countries. They are Europes leading photo printing company. While the UK production, customer service, sales, and marketing teams are based in Warwick, the group headquarters are located in Germany. Whilst our client enjoys creating innovative products … and resolution of IT issues utilising IT team, monitoring software and departmental procedures. Foster a culture of continuous improvement through a proactive, can-do, customer approach to deliver incremental change and enhancement while reducing costs. Oversee the development and modification of code for locally managed system modifications and enhancements. more »

customers Assist with the onboarding and training of new Dealer partners ensuring a high level of competency, understanding of the Online Shop and quality service to our customers As such we would like you to have/be: Bachelors degree in marketing, Business Administration, or related field Strong understanding more »

essential in this role, as youll need to possess a driving license and be willing to travel to other sites as required. Your stellar customer service skills will shine as you interact with stakeholders, providing top-notch support and guidance. Organized, methodical, and analytical, you thrive in high more »

Customer Care Specialist Sea Logistics | United Kingdom | JR2405_0027 Are you looking for a career in a freight forwarding and want to work for the world's number 1 sea freight forwarder? Then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team … as a customer care specialist. YOUR ROLE We are currently recruiting a Customer Care Specialist to join our International Supply chain management department, who will be responsible for daily direct interaction with our internal and external customers, proactive customer service in a timely and professional fashion … problem solving, customer follow up, interaction with our sales colleagues. And equally as important, ensuring that our Operational Care Centres (OCC's) have all of the necessary information (including systematic information) to be able to execute on our customer behalf. The Customer Care Specialist is responsible for more »

This role will be covering customers inST, TF, CW, WS Postal Codes To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs … in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities more »

We are proud to provide a high level of service to customers across the UK, and as we continue to grow and evolve, we find ourselves needing our next protection specialist. If you have the desire to earn well above your basic salary, a wealth of regulated advisory experience … from our offices in Northampton. In an ideal world, you will use your previous experience in a Brokerage/IFA/Protection environment to service our clients across many different areas. You will: · Form part of our protection team dealing with a variety of services such as Equity Release … Demonstrable experience in a similar role for a IFA/Broker/Mortgage consultancy/Wealth Management Business. · A recognized qualification in a finical service discipline, something FCA related i.e. CII. · Meticulous attention to detail and the ability to communicate to a high level across all mediums. THE COMPANY more »

Day-to-day activities will include: Managing and growing existing client accounts Identifying upselling and cross-selling opportunities Negotiating contracts and agreements Providing exceptional customer service and support This role offers excellent earning potential, with a competitive salary and significant bonus opportunities. Key Skills The ideal candidate will more »

the country , working closely with our customers to ensure seamless installations , provide technical assistance , and optimise system performance. You will need to have great customer service skills and be able to communicate with our customers through multiple channels , ensuring their satisfaction and driving customer loyalty. As a … with a working knowledge of Excel Good organisation, planning and time management skills A flexible approach and an ability to work under pressure Great customer service and communication skills PLEASE APPLY ONLINE TODAY and a member of the team will be in touch Suitable for: Field Technician, SmartStock … Project Technician, inventory management, stock management, field service technician, installation specialist, maintenance support Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this more »

quantity surveyors and estimators. IT literate, specifically in Microsoft Outlook,Wordand Excel. Full driving licence. Must be prepared to travel and work away at customer sites. Candidates should preferably have the following qualifications: Qualified to a suitable levelin Construction, MechanicalEngineeringor an ElectricalEngineeringdiscipline. Previous, or current authorisation to National Grid … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

Field Service Engineer (Commercial Catering Equipment) located within the Midlands region (Home based). Join Our Team as a Food-Tech Wizard! What's on offer: A rare opportunity to join this thriving, forward thinking and dynamic company Highly competitive salary dependant upon experience Door to door pay Overtime … Company vehicle provided Mobile phone and tablet device provided 22 days holiday plus 8 bank holidays, with one day holiday added per year of service up to a maximum of 25 All test tools will be provided Secure business, operating mainly within schools, colleges, universities, hospitals, and large business … premises If you're an experienced commercial catering equipment technician who thrives on providing top-notch customer service, while also craving a healthy work-life balance, we want to hear from you! Perks Await : Competitive salary and benefits (£36K to £42K Basic Plus standby allowance and overtime depending more »

FRENCH SPEAKING CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £29,000 PER ANNUM People Solutions are hiring a French Speaking Customer Service Advisor to join our prestigious, multi site client based in Norton Canes! The successful applicant will need to speak fluent French as … salary Generous contributory pension scheme Day to Day Duties Manage and respond to incoming calls, emails, and online chats Strive to deliver world class customer service Develop technical and product knowledge Manage customer order portals, pricing updates and export administration Essential Skills Fluency in spoken and written … Nationals who speak French as their first language Assisting French Nationals with the ordering of our client's products Experience in a telephone-based customer service role Excellent communication skills with a calm, composed manner with a positive, ‘will-do' attitude Customer Relationship/customer account more »

United Kingdom (on-site with flex) Duration: Resolver Location2 months (with possibility of extension)# About the Role: We are seeking a skilled and customer-focused Complaints Resolver to join our team on a temporary basis. As a Technical End-to-End Complaints Resolver, you will play a crucial … role in addressing customer complaints related to technical issues. This is an excellent opportunity for someone who enjoys problem-solving and has experience of handling end-to-end complaints. Responsibilities: Investigate and resolve technical complaints from customers promptly and efficiently. Collaborate with relevant teams to identify root causes and … implement corrective actions. Ensure timely communication with customers, keeping them informed throughout the resolution process. Maintain accurate records of complaints and resolutions. Provide exceptional customer service and maintain a positive attitude. Requirements: Previous experience in complaint resolution, preferably in a technical or customer service role. Strong more »

Field Service Engineers Required - Immediate Start!! - West Midlands - (Commutable from Birmingham, Coventry, Wolverhampton, Leicester, Rugby & surrounding areas) Competitive Salary rates + O/T + Door to Door Pay + Company Van + Holidays + Pension Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and … specialist vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. This more »