Customer & Technical Advisor
- Hiring Organisation
- XPERT RECRUITMENT SOLUTIONS LIMITED
- Location
- Stoke-on-Trent, Staffordshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £35,000 per annum
extenders, and related equipment, including firmware updates and security settings. Network Assistance: Provide clear, step-by-step guidance for configuring IP addressing, DNS, DHCP, and wireless networks to ensure optimal performance and security. Escalation Management: Recognise complex or persistent issues requiring advanced investigation and escalate appropriately to senior engineers, network … flexible and reliable team member within a small, collaborative environment. Desirable skills and experience: Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and Wi-Fi technologies. Strong analytical and problem-solving skills with a structured approach to troubleshooting. Excellent verbal and written communication skills, with the ability ...