1 of 1 Help Desk Manager Jobs in the West Midlands

into a rewarding permanent role offering a supportive working environment, hybrid working, and the opportunity to take ownership of a busy helpdesk within a commercial property environment. This Helpdesk Manager position allows you to make a real impact, manage multiple sites, and ensure excellent service delivery, all while working in a flexible environment that values your contribution and … Birmingham , known for delivering excellent services and maintaining strong client relationships. With a hybrid arrangement of 4 days in the office and 1 day working from home , this Helpdesk Manager role offers a healthy work-life balance while giving you responsibility and autonomy over day-to-day helpdesk operations. We'd love to hear from anyone with experience … on a service desk or in maintenance coordination , who is ready to hit the ground running and take ownership of this dynamic Helpdesk Manager role. In this position, you will be: Taking all inbound maintenance request calls via email or phone Maintaining a high degree of customer service for all support queries Logging all calls on the More ❯