16 of 16 Remote/Hybrid ITIL Jobs in the West Midlands

2nd Line IT Desktop Support Engineer/EUC Engineer - Azure/M365

Hiring Organisation
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Location
Alcester, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP 28,000 - 38,000 Annual
Windows Server or Group Policy. macOS support. Experience working within an MSP or IT Solutions Provider. ITSM tools such as ConnectWise, ServiceNow or Autotask. ITIL knowledge or relevant Microsoft/CompTIA certifications. Experience supporting VIP users or senior stakeholders. Don't worry if you haven't worked with Azure, Intune ...

Product Support Technical Engineer

Hiring Organisation
Hackajob Ltd
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent
control, risk management, and the importance of delivering quality technical outcomes without unnecessary haste. Microsoft Certified: Endpoint Administrator Associate (MD-102) or equivalent experience. ITIL Foundation Certification (preferred). CompTIA A+/Network+ (beneficial). Bachelors degree in Computer Science, IT, or a related field (desirable). 2+ years ...

Lead Infrastructure Engineer

Hiring Organisation
Peregrine
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

Senior Infrastructure Engineer

Hiring Organisation
Peregrine
Location
Newcastle, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
rotations where required. Perform root cause analysis and implement preventative measures for recurring issues. Manage change requests, releases, patches, and upgrades in line with ITIL best practices. Develop operational documentation, runbooks, and scheduling standards. Support cloud-based deployments and containerised AutoSys environments. Skills & Experience : Expert knowledge of Broadcom AutoSys Workload ...

Data Engineer- MOD Environment

Hiring Organisation
CBSbutler Holdings Limited trading as CBSbutler
Location
Malvern, Worcestershire, Great Malvern, United Kingdom
Employment Type
Contract
Contract Rate
£550 - £600/day
enterprise data integration, operational reporting and data governance. Experience working with service management or enterprise service delivery environments. Desirable: MOD/Defence experience, ITIL, ITSM platforms, CMDB data and Power BI. Apply Now An excellent opportunity to join a long-term defence programme, offering up to £600 per day Inside ...

Technical Lead

Hiring Organisation
NHS Blood and Transplant
Location
England, S75 3FG, Barnsley, Birmingham, B15 2SG, London, NW9 5BG, Bristol, BS34 7QH, SW17 0RB, Liverpool, L24 8RB, Manchester, M13 9LL, United Kingdom
Salary
£66582.00 to £77368.00
Testing Strategies Testing Tools MS Test, NUnit, TestRail Automated Testing Tools - Selenium Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL). Knowledge and experience of Change Management. Proven resource management experience. Employer details Employer name NHS Blood and Transplant Address England Barnsley Blood Centre, Capitol ...

Head of IT

Hiring Organisation
Joshua Robert Recruitment
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
motivates people and builds high-performing teams Commercially minded, with a focus on how technology can drive business results Relevant qualifications such as ITIL, Microsoft, AWS or cyber security certifications are a bonus WHY THIS ROLE? A senior leadership role with genuine influence and a seat at the table ...

SC Cleared Project Manager Governance, RAID, Remote +Midlands visits

Hiring Organisation
Nova Source Technologies
Location
Nuneaton, Warwickshire, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
milestones Governance Supplier/3 rd party management Stakeholder management Desirable skills as SC Cleared Project Manager Defence, Consulting or Managed Service experience PRINCE2, ITIL, APM PMQ or similar This is an exceptional SC Cleared Project Manager opportunity with training, career progression and benefits including healthcare on offer. Key skills ...

Digital Technology Apprentice (ForGood.Tech)

Hiring Organisation
ForGood.Tech
Location
Grosvenor Court, Lea Hall Enterprise Park, Wheelhouse Road, Rugeley, England, United Kingdom
Employment Type
Degree Apprenticeship
Salary
£18,000 a year
correct level of troubleshooting & diagnostics to all customer enquiries. Working within Company SLAs and KPIs. Managing incidents, request fulfilment & knowledge in line with ITIL framework. Create knowledge base articles and process documentation for products, known issues and work around ensuring these are reviewed and maintained. Work independently on customer development ...

IT Service Manager

Hiring Organisation
Gold Group
Location
Coventry, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum + Benefits
problem management activities. Excellent understanding of: Incident Management Service Request Fulfilment Problem Management Change Enablement Service Level Management Service Design & Transition Continual Service Improvement ITIL Certification is essential. Strong understanding of service resilience, operational controls, cyber security, data protection, business continuity, backup and recovery. Personal Attributes We are looking … objectives with operational priorities. Adaptable, proactive, and committed to building a mature service management culture. Compliance & Standards You will support and promote adherence to: ITIL Framework ISO 9001 Quality Management ISO 27001 Information Security Cyber Essentials & Cyber Essentials Plus ISO 14001 Environmental Management and ESG Principles Benefits We offer ...

Senior Service Delivery Manager - MIDAS

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

IT Infrastructure Manager

Hiring Organisation
Gold Group
Location
Coventry, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum + Benefits
response to major infrastructure incidents and ensure effective communication throughout resolution. Ensure incidents, changes, service requests, and problems are managed in accordance with ITIL best practices. Direct infrastructure projects from design through implementation, testing, acceptance, and operational handover. Provide regular reporting on service performance, risks, capacity, and improvement initiatives … Azure Veeam Backup & Recovery Infrastructure Monitoring Platforms Disaster Recovery and Business Continuity Solutions Experience managing public cloud and hybrid infrastructure environments. Strong understanding of ITIL-based service management. Proven experience delivering infrastructure change and transformation projects. Knowledge of infrastructure security, vulnerability management, audit controls, and compliance frameworks. Excellent stakeholder management ...

Senior SQL Technical Systems Engineer

Hiring Organisation
Michael Page
Location
City, Birmingham, United Kingdom
Employment Type
Contract
Contract Rate
GBP 450 - 550 Daily
Analysis or Service Transition roles. Strong SQL Server skills, including SQL scripting and SSMS. Experience developing and supporting SSRS reports. A solid understanding of ITIL and IT Service Management practices. Experience supporting enterprise applications within a complex environment. Knowledge of software release, testing and change management processes. Strong troubleshooting, analytical … activities. Desirable experience includes: Housing Management Systems support or administration. Experience delivering system upgrades and system enhancements. Microsoft Azure exposure. Power BI reporting experience. ITIL Foundation or relevant Microsoft certifications. Job Offer 450- 550 per day (depending on experience) Initial 6-month contract with potential extension Hybrid working arrangement ...

Senior Service Delivery Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience of managing ...

Lead Service Delivery Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

SAP BASIS Administrator

Hiring Organisation
Network IT
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£60,000
high availability processes for SAP and HANA platforms. Work closely with senior BASIS colleagues and third-party SAP specialists on platform improvements. Operate within ITIL-aligned service, incident, and change management processes. Maintain technical documentation, runbooks, and operational procedures. Experience & Skills Required 24 years experience in an SAP BASIS … supporting SAP upgrades, patching, or system migrations. Familiarity with Linux-based SAP environments. Strong troubleshooting skills and a proactive learning mindset. Experience working within ITIL-based service environments. Desirable Experience Experience supporting ECC to S/4HANA migrations. Exposure to SAP HANA performance tuning or platform optimisation. Experience working with ...