5 of 5 Remote Incident Management Jobs in the West Midlands

clicking the relevant button) after checking through all the related job information below. - £50,000 Contract Type: Permanent, full-time Our Team We're looking for an experienced Group Incident Manager to join our multi-disciplinary team where you will assess incidents raised through ServiceNow to understand impact and if there is a requirement for central management. You will … also assist in ensuring that all Bronze or Silver incidents are managed to resolution with an understanding of root cause and facilitate Post Incident Reviews detailing relevant actions and identifying lessons learned. This role will require you to support enhancements to the Group Incident management procedure & Framework ensuring a continuous improvement mindset across the Service Management … the team and wider TOCS, to help improve customer & colleague experience, efficiency and ensure regulatory compliance. What you'll be doing: Actively lead or support Senior Group and Major Incident Managers on all Major Incidents, including those hitting Bronze or Silver criteria to ensure effective and timely service restoration through the Incident Management process, working with technical More ❯

Business Unit: Business Management & Control (Technology Operations & Cyber Security) If you think you are the right match for the following opportunity, apply after reading the complete description. Salary range: £56,800 - £65,000 per annum + benefits Location: UK Hybrid – ad hoc travel across the UK Contract type: Permanent Our Team The overarching ambition for COO remains – leverage the … role in that pursuit, specifically, protecting our organisation and its critical data from cyber criminals as well as managing all technical services used by colleagues and customers alike. Business Management and Control (BM&C) ensures TOCS are effective and fit for purpose in this ambition by leading the way in Financial Planning & Management, Third Party Management, Risk … some of TOCS most important technology suppliers and cloud service provider. This is a key role in aligning technology initiatives with our overall business strategy alongside tight and strong management of our cost envelope. As a Technical Supplier Manager, you’ll be responsible for ensuring effective third-party management of the technical and commercial interaction between Virgin Money More ❯

Specialist Location: Warwick OR Wokingham, Hybrid, 2 days onsite per week Remuneration: Daily Rate From: £650 Contract Details: Fixed Term Contract, 6 months, Full Time Responsibilities: Develop and maintain incident response plans, processes, and documentation. Implement effective Incident Response processes for remediation and restoration. Lead Post Incident Response and Lessons Learned initiatives. Design and deliver engaging incident … response exercises at various command levels. Communicate vital information through reports, presentations, and briefings. Provide expert cyber security knowledge and drive continuous improvement. Establish and nurture relationships for effective incident communication. Collaborate with government and energy sector stakeholders to enhance security. About the Role: Join our vibrant team as a Cyber Security Response Specialist, where your expertise in incident response will shine! This exciting opportunity allows you to design and implement robust incident response processes, providing critical support to Security Operations and ensuring seamless management of all Security Incidents. You'll be part of a dynamic joint cyber and physical security response team, with the chance to broaden your expertise in a collaborative environment. As a More ❯

drivers licence with reasonable means to a vehicle. What will you be doing? Youll have the ability to act as the on-site technical expert Youll be operationally Monitoring & Management of Voice/Data network and associated systems. Youll be providing 2nd line support to resolve faults and carry out changes on the networks. Youll be providing technical and … fault management capabilities, 2nd/3rd line support to resolve and assist in resolving network issues. Youll be be a part of a 2nd/3rdLine Technical Support & Delivery team focused on complex technical delivery activities supporting specific areas of Customer Services. Other duties will be Complex delivery in line with customer SLAs Active participation in the customers governance … cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). Root Cause analysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including TCP/IP, MPLS, QoS, VLANs, Cisco Call Manager. Knowledge of security best practices. Youll have More ❯

some level of software development skills so you can ensure said systems remain performative, and you can contribute to continuous improvement. Additionally, if you have any experience managing library management systems , this is highly desirable , but not mandatory. Experience Required Commercial application support experience. Exceptional interpersonal skills. A knowledge of ITIL. Problem, Change and Incident management. Application testing More ❯