1 to 12 of 12 Incident Management Jobs in the West Midlands with Remote Work Options

using your varied technology skills to support, maintain and manage a range of diverse technologies. The Infrastructure Systems team are responsible for the lifecycle management of compute and storage platforms that underpin our highly demanding products and services. The global environment is varied and complex, incorporating bare metal, virtualised … improving the day-to-day operational efficiency and predictability of our systems. You will work on cross-functional infrastructure solutions, helping with business continuity management exercises, problem investigations, incident resolution and system builds, whilst striving for continuous improvement. You will have the opportunity to upskill in current technologies … for inclusion in the Company’s hybrid working from home policy. Preferred skills and experience Previous experience in a support based role, supporting an incident management function and knowledge of ITIL. Linux (preferably Red Hat derivatives) or Windows system administration. Experience in the use of virtual infrastructures, including more »

growing Oracle Analytics Applications Cloud Operations team. In this position, you will be responsible for ensuring the smooth operation of our critical cloud infrastructure, incident management, deployment automation across multiple production and preproduction environments, process improvements, and more. Roles and Responsibilities Support the operation of FAW on OCI … using Cloud DevOps methodologies including: Incident management: analyze T2 metrics, and alarms, alongside Lumberjack logs. Troubleshoot, repair, and document infrastructure and service issues. Start/stop/upgrade cloud infrastructure and services using OCI tools. Participate in a follow-the-sun model for 24x7 support of FAW service. more »

Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics process to ensure customer satisfaction. Additionally, the TSD … Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison with Client; work hand in hand more »

DESIRABLE Key responsibilities: Application and infrastructure planning and testing including integrations Maintaining CI/CD pipelines Automation implementation Guidewire Cloud Console configuration On-call, incident response and incident management Monitoring the software development process through its entire lifecycle and ensuring adherence to security standards Regularly updating or … such as Kanban and experience of Scaled Agile (LeSS, SAFe) would be beneficial Deep knowledge required of following tools/technologies Containerisation tooling and management in particular, Docker & Rancher CI/CD tooling such as Octopus Deploy, Azure DevOps, TeamCity, Artifactory & GitHub IaC configuration tooling such as Chef/ more »

pertains to middleware. Participation in establishing and test disaster recovery policies and procedures across all Middleware environments. Ensure adherence to applicable Change and Release Management processes. Develop technical documentation and procedure on monitoring, performance. Lead problem determination on system errors or malfunctions and works with the application team/… may affect decisions on systems building or enhancements Role Requirements: ITIL Foundation-level knowledge. Experience in the following security domain areas; Vulnerability Assessment and Management, Security Risk and Compliance, Cloud Security Architecture, Application Security, Security Operations Centre and Investigations, Incident Management and Security Engineering. Good understanding and … skills, including presentation skills, with an ability to communicate with a range of technical and non-technical team members and other relevant individuals. Time management and organisational skills to manage a variety of tasks, prioritise workload and meet deadlines. Excellent attention to detail, analytical skills and an ability to more »

platform) SuccessFactors (or other Tier 1 SaaS based platform) certified Experienced in ensuring operational availability of major SaaS based platforms and well versed in Incident and Major Incident Management Skilled stakeholder manager with the ability to communicate complex messages, constructively challenge and guide stakeholders The ability to more »

the Business Senior Leadership Team (specifically SMF 3, 18 & 24) to assess and manage its operational risk following the Group’s model for the management of operational risk and with the support of the Operational Risk Control Department Key Responsibilities: Supporting the Senior OPC Manager in the development of … is provided to BNP Paribas Personal Finance Central Function. Control procedures – Adapt the generic procedures and define and formalise the local procedures. Support with Incident Management – Identify & quantify incidents including Fraud & report incidents to the ORM team. Contribute to the analysis of the incident – root causes & effects more »

Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with supplier interaction/… series advantageous. Certifications: Cisco CCNP/Juniper JNCIP or equivalent recognized accreditations advantageous. Communication: Ability to talk at all levels in the business. Pressure Management: Experience working under pressure in a fast-paced role. Technical Knowledge: Practical and deep knowledge of network technologies, security, and architectures within a large more »

vendors to mitigate physical and technical security concerns. Ideal for someone who is looking for that next step of autonomy in an info sec management capacity. Responsibilities Work alongside the technical service owners to ensure that policies and capabilities are fit for purpose and working effectively and that identified … in an ITIL based environment. Strong problem-solving ability, with flexibility to think creatively and adapt to and implement rapidly changing environments and services. Incident management experience and an ability to quickly tailor responses to deal with fast-moving situations Apply now for a confidential chat. Nothing ventured more »

address potential vulnerabilities and risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct root cause analysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly … and infrastructure-as-code (IaC) tools. - Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of … with Company Policies and Security Infrastructure - Familiarity with AWS Security Best Practices and the business Setup - Integration into DevOps Workflow Within 3 months: - Security Incident Handling and Remediation - Security Automation and Tooling - Security Compliance and Auditing - Collaboration with Development Teams Within 6 months: - Threat Modelling and Risk Assessment - Continuous more »

address potential vulnerabilities and risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct root cause analysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly … and infrastructure-as-code (IaC) tools. - Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of … with Company Policies and Security Infrastructure - Familiarity with AWS Security Best Practices and the business Setup - Integration into DevOps Workflow Within 3 months: - Security Incident Handling and Remediation - Security Automation and Tooling - Security Compliance and Auditing - Collaboration with Development Teams Within 6 months: - Threat Modelling and Risk Assessment - Continuous more »

centers on architecting and administrating top-tier database solutions within the AWS ecosystem, prioritizing performance, reliability, and security. **Responsibilities:** - Lead the design, implementation, and management of SQL and NoSQL databases on AWS, ensuring high availability and security. - Collaborate with software engineering teams to boost database performance and efficiency. - Handle … incident management, conduct proactive monitoring, and perform database auditing to maintain robust systems. - Develop comprehensive data backup, recovery, and archiving strategies to secure critical information. - Establish and maintain database standards and security protocols, coordinating with managed service providers for optimal system performance. **Qualifications:** - A degree in computing or more »