1 to 9 of 9 Incident Management Jobs in the West Midlands with Remote Work Options

also driving the resolution of existing incidents and requests. You will also be part a first line resolver group. Escalating and assisting with Major Incident Management SLA adherence Process documentation creation & improvement Support the continued availability, effectiveness, and safety of business systems. What we are looking for: Experience more »

data loss Undertake maintenance tasks to ensure system stability Install, configure and maintain SQL servers in various environments Assist in ensuring optimal database performance Incident management and recommend solutions Analyzing and automating tasks Build solutions from scratch Adopt new technologies into the company stack and experiment with new more »

Digital Support Analyst - Staffordshire - Hybrid Role - £28K, As the Digital Support Analyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps tooling. The role.. Incident Management; technical triage, ticket management (through internal & 3rd party support teams). Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects. Working with internal IT & Digital teams identifying areas of improvements that would … to ensure security standards are being What you'll bring Knowledge of: Microsoft Azure Cloud Hosting Web Application support Common application monitoring tools Domain Management SSL Certificates Security Investigating/Troubleshooting IT Server Infrastructure related incidents. With some knowledge of; ITIL processes, Linux and Windows Server Operating Systems, LAMP more »

and developing the companys IT infrastructure. Youll play a key role in maintaining and improving this infrastructure. Your key duties will include: Network device management e.g. switches, routers, VLANs, WiFi etc Administrating and troubleshooting Microsoft Windows Server Operating network services: AD, DHCP, DNS etc Supporting EDR solutions IT project … management including evaluating alternative solutions and managing implementation Delivering solutions for the company in conjunction with 3rd party providers Upgrading previous IT solutions and implementing new ones Supporting IT colleagues with troubleshooting employee PC issues Designing and implementing new technical processes and policies The successful IT Systems Engineer will … initiative Excellent communication and interpersonal skills Strong attention to detail Full UK driving licence as occasional travel within the UK will be required for incident management and project work Benefits: Up to £45,000 salary, depending on experience Annual salary review with recognition payment and/or salary more »

a range of varied functions, such as M365 Migration, application upgrades and device refreshes. IT Security focused work including patch updates and general vulnerability management The Key Responsibilities Are: Windows 10/11 build automation and image management. Endpoint device set-up and configuration. Hardware and software product lifecycle … processes are fully followed and advise on IT security related issues. Liaise with 3rd party service providers to resolve problems within agreed timescales. Vulnerability Management to identify and fix Security vulnerabilities. MDM solution administration. Support the Society branch network across 34 locations and our head office functions. Support equipment … Experience of Windows based administration tools such as Active Directory and Group Policy. Strong troubleshooting, analytical and fault-finding skills Able to automate system management tasks. Excellent communication and interpersonal skills. A strong customer focus. Ability to produce clear and detailed technical documentation. Knowledge of network environments and concepts more »

from you: Hands on experience (recent) on both on-premise and Azure data centres Experience managing and leading Infrastructure teams Handle change, problem and incident management Must have a ‘security first’ approach to all systems Data centre experience – absolutely essential Line management duties; 1-2-1 reviews more »

DUTIES Your duties as a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer include: Administration and troubleshooting Microsoft Windows Server Network device management (switches, routers, VLANs, WiFi etc) Operating network services (AD, DHCP, DNS etc) Supporting EDR solutions IT project management: evaluating alternative solutions and then … Ability to work and collaborate with multiple teams across the organisation Full driving license, as occasional travel within the UK will be necessary for incident management and project work HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who more »

data loss Undertake maintenance tasks to ensure system stability Install, configure and maintain SQL servers in various environments Assist in ensuring optimal database performance Incident management and recommend solutions Analyzing and automating tasks Build solutions from scratch Adopt new technologies into the company stack and experiment with new more »

address potential vulnerabilities and risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct root cause analysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly … and infrastructure-as-code (IaC) tools. - Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of … with Company Policies and Security Infrastructure - Familiarity with AWS Security Best Practices and the business Setup - Integration into DevOps Workflow Within 3 months: - Security Incident Handling and Remediation - Security Automation and Tooling - Security Compliance and Auditing - Collaboration with Development Teams Within 6 months: - Threat Modelling and Risk Assessment - Continuous more »