Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge More ❯
WS1, Walsall, West Midlands (County), United Kingdom Hybrid / WFH Options
Next Move Recruitment Ltd
Collaborate with the Service Desk Manager to improve internal processes, documentation, and service delivery. Lead by example in client communication, documentation, and technical troubleshooting. Support project delivery across Microsoft 365, Azure, networking, backup, and virtualization platforms. Senior IT Support Engineer - Key Requirements: Extensive experience in a 3rd Line Support role within a Managed Service Provider (MSP) environment. Strong … knowledge of Microsoft technologies including Windows Server, Office 365, Azure, Active Directory, and Exchange. Advanced networking knowledge including DNS, DHCP, VLANs, VPNs, firewalls, and routing. Proven experience with virtualization (Hyper-V/VMware), backup & DR solutions, and security best practices. Demonstrated leadership or supervisory experience with junior technical staff. Excellent problem-solving, analytical, and communication skills. Strong organisational More ❯
Leominster, Herefordshire, United Kingdom Hybrid / WFH Options
Leidos
solutions for our current and future customers. Responsibilities The ideal candidate will primarily be responsible for the operation and maintenance of MS System Centre Configuration Manager (SCCM)/Microsoft Endpoint Configuration Manager (MECM). They should also demonstrate effective application of infrastructure knowledge across various technologies such as Microsoft Windows Server (including AD, DNS, DHCP), virtualization … Hyper-V), Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business/Teams), networking, and storage. This role offers technical exposure across both project activities and operational support, including on-site and out-of-hours support. The candidate will contribute to creating and maintaining technical documentation to support projects and operational services. Who do we need? We are … KPIs, and SLAs. Effective communication skills and a systematic approach to technical challenges are essential. Ideally, you will: Have excellent knowledge of MS System Centre Configuration Manager/Microsoft Endpoint Configuration Manager (MECM); Have excellent knowledge of virtualized environments such as VMware and Hyper-V; Have excellent knowledge of Windows Server environments, from Server 2003 to 2019, including More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Investigo
ll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride … with other teams to improve the IT experience for all What You'll Bring Proven experience in a first/second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows 10/11 , networking basics (TCP/IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account … ownership of tasks and small projects Bonus Points For Experience in supporting remote or hybrid work environments Familiarity with scripting tools like PowerShell Certifications such as CompTIA A+ , Microsoft Fundamentals , or similar If you are interested and looking or your next role, please apply with a copy of your CV, or email More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Investigo
ll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride … with other teams to improve the IT experience for all What You'll Bring Proven experience in a first/second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows 10/11 , networking basics (TCP/IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account … ownership of tasks and small projects Bonus Points For Experience in supporting remote or hybrid work environments Familiarity with scripting tools like PowerShell Certifications such as CompTIA A+ , Microsoft Fundamentals , or similar If you are interested and looking or your next role, please apply with a copy of your CV, or email (url removed More ❯
Ledbury, Herefordshire, West Midlands, United Kingdom
TXP
tickets using the internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft 365). Support device setup , configuration, and deployment (laptops, desktops, mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information … to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office 365 , and basic networking . Familiarity with Active Directory , Exchange , and remote support tools (e.g., TeamViewer, AnyDesk). Excellent problem-solving skills and attention to detail. … and manage multiple tasks effectively. A proactive attitude and willingness to learn and grow within the role. Desirable (Not Essential) Experience with ITIL-based environments . Exposure to Microsoft Intune , Azure AD , or ticketing systems like Freshdesk or ServiceNow. Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals). What's in It for You? Competitive salary More ❯
complex technical issues and incidents Be proficient with customer facing interactions and operating in a project delivery or consultancy environment or similar Technical Requirements Practical working experience with Microsoft Azure Cloud, Windows Server, Active Directory and ExchangeServer Specialisation of at least 3 of these technical areas: AKS,M365 (InTune), WAF (Web Application Firewall), Storage or … coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees … years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees are at the heart of Version 1. We've been awarded: Innovation Partner More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Amtis Professional Ltd
IT Systems & Network Engineer - Onsite - Tamworth - £55,000 - £60,000 Microsoft Windows Server, Active Directory, Intune, Defender MS Azure, Exchange Online/O365, Dell/EMC SAN We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. … be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Key Responsibilities: Configure and manage Microsoft Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. Diagnose and troubleshoot problems with the … virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. Maintain Dell server environment across multiple locations. Provide 3rd Level support to Helpdesk engineers. Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. Develop and analyse highly complex system standards More ❯
Cheadle, Staffordshire, United Kingdom Hybrid / WFH Options
UK Biobank Limited
and data protection standards. Your expertise will help drive new technology adoption and support the evolving needs of our organisation. You will be responsible for: Owning and managing Microsoft 365 and Azure services Maintaining VMware ESXi, Windows Servers, storage systems, DNS, and PKI Collaborating with Information Security to implement best practice configurations and security hardening Troubleshooting and resolving … order to be successful, you will have; At least 5 years' experience providing third-line IT support in a medium sized organisation managing multiple technologies Strong expertise in Microsoft 365 (Exchange, SharePoint, Teams, Power Platform) and Azure Experience with Enterprise Mobility & Security Management (Intune, Entra ID) Solid knowledge of VMware ESXi, Windows Server 2019+, DNS, storage More ❯
join the firm in Birmingham. Responsibilities: Subject Matter Expert (SME) providing L3 support across services managed by the Identity & Messaging team. This includes, but is not limited to, Microsoft O365 and Azure environments, tenants and cloud, Intune (MDM), SharePoint, Teams, Exchange (Online), Certificate management, PowerShell, Access management, and authentication. Monitor and maintain Messaging & Identity systems services … to high levels of quality. Develop relationships with third-party providers. Experience: Hands-on technical experience with Messaging and Identity management platforms, including but not limited to Microsoft O365 and Azure environments, tenants and cloud, Intune (MDM), SharePoint, Teams, Exchange Online, Certificate management, PowerShell, Access management, and authentication. Extensive experience with Identity Management and single sign … on (SSO) technologies. Expertise in Mobile Device Management (MDM), particularly with Intune, and Exchange Online Experience in migrating from other platforms into the Microsoft ecosystem. Third-line engineering background with the ability to troubleshoot deep technical issues. Good understanding of MS Products and Licensing. Good understanding of O365, Active Directory, Azure AD Connect, and Azure AD. More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Digital Waffle
minimize downtime. Security and Compliance: Maintain IT security policies, address vulnerabilities, and ensure compliance with regulatory requirements. Essential Skills and Experience: Proven IT management experience Deep expertise in Microsoft 365 (AAD, Intune, Exchange, Teams, SharePoint) Strong knowledge of MicrosoftServer 2012/2016/2019 and core infrastructure services Experience with virtualization, firewalls, networking More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Digital Waffle
minimize downtime. Security and Compliance: Maintain IT security policies, address vulnerabilities, and ensure compliance with regulatory requirements. Essential Skills and Experience: Proven IT management experience Deep expertise in Microsoft 365 (AAD, Intune, Exchange, Teams, SharePoint) Strong knowledge of MicrosoftServer 2012/2016/2019 and core infrastructure services Experience with virtualization, firewalls, networking More ❯
Support the planning and rollout of new technologies and applications. Qualifications & Requirements - Graduate IT Technician Minimum HNC in Computer Science, Information Systems, or equivalent experience. Working knowledge of Microsoft 365 administration (Azure Active Directory, Exchange, SharePoint, Teams, OneDrive, etc.). Microsoft 365 Administration/Developer certification preferred but not essential. Exposure to MicrosoftMore ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
This is a fantastic opportunity to join a ground-breaking Fintech SaaS company re-defining the way that financial advisers, platforms and private wealth managers report, communicate, and exchange data with their clients. To fuel our rapid growth, were hiring an entrepreneurial Head of Development. Were looking for someone fluent in SaaS/application development, who thrives in … complex investment data that is increasingly required to power todays software systems. We operate in a fast-paced, customer-first environment that embraces innovation. Our technology stack is Microsoft-based, running on a VMware virtualized private cloud, carefully managed by our own Infrastructure Engineers and our hosting partners. We run a network of SQL Servers, ensuring high availability … and help shape this as we go forwards As a member of the senior management team, you will help shape the Companys wider strategy Collaborate with our (ex Microsoft) Chief Data Architect SQL Guru to Architect and design distributed software systems with high performance, scalability, and availability in mind Write clean, efficient, and scalable code, following TDD best More ❯
minimize downtime. Security and Compliance: Maintain IT security policies, address vulnerabilities, and ensure compliance with regulatory requirements. Essential Skills and Experience: Proven IT management experience Deep expertise in Microsoft 365 (AAD, Intune, Exchange, Teams, SharePoint) Strong knowledge of MicrosoftServer 2012/2016/2019 and core infrastructure services Experience with virtualization, firewalls, networking More ❯
Integration Support Specialist Immediate to 1 Week NP ONLY Summary: We're seeking a technically adept support specialist to configure, maintain, and troubleshoot the integration of Egress with Microsoft 365. You will work closely with IT security, messaging, and support teams to ensure seamless operation of secure email workflows. Key Responsibilities: Configure and maintain Egress integration with Microsoft 365 Exchange Online and related services. Troubleshoot issues relating to mail flow, encryption, message delivery, and policy enforcement. Liaise with Egress and Microsoft support to resolve escalated incidents. Support user onboarding, offboarding, and training in Egress features. Maintain documentation for configurations, troubleshooting guides, and operational procedures. Monitor system logs and alerts, responding to issues … proactively. Collaborate with security and compliance teams to align Egress usage with policy requirements. Required Skills and Experience: Strong experience with Microsoft 365, particularly Exchange Online, Azure AD, and M365 security/compliance features. Hands-on experience configuring or supporting Egress (Protect, Prevent, Secure Workspace, etc.). Understanding of secure email gateways, encryption, and email authentication More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
83zero Ltd
M365 Support Engineer - SharePoint & Power Platform Specialist (UK Remote) - £35k - £45k Are you a skilled IT Support Engineer with a passion for Microsoft technologies? Do you have hands-on experience with SharePoint Online, Power Apps, and Power Automate? If so, we'd love to hear from you! We're working with a forward-thinking Microsoft Solutions … your expertise will make a real impact. Role Overview: As a M365 Support Engineer, you'll be the go-to expert for resolving complex technical issues, particularly around Microsoft 365, SharePoint, and the Power Platform. You'll work closely with clients and internal teams to troubleshoot, support, and enhance modern workplace solutions. What You'll Be Doing: Providing … 2nd line support for Microsoft 365 environments, with a focus on SharePoint Online, Power Apps, and Power Automate. Troubleshooting and resolving escalated tickets related to collaboration tools, workflows, and data integration. Assisting in the design and deployment of Power Platform solutions to streamline business processes. Supporting end-users and stakeholders with technical guidance and training. Collaborating with 3rd More ❯
/11, Office 365, and common IT tools Clear communicator with a strong customer-service mindset Organised, self-motivated, and able to prioritise tasks Familiarity with Active Directory, Exchange, and basic networking Any IT certifications (e.g. CompTIA, Microsoft) are a bonus Whats in it for You: Competitive salary of £25,000 - £30,000 Opportunities to grow More ❯
Redditch Borough Council, Town Hall, Walter Stranz Square, Redditch, Worcestershire, West Midlands, England
Bromsgrove District Council
of progress towards resolution. Assist in the design, planning, installation, maintenance and smooth operation of PCs and peripherals. Provide support and maintenance of desktop applications, in particular the Microsoft Office suite and Microsoft Exchange. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has … been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. … premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows More ❯
leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a fantastic opportunity More ❯
Cannock, Staffordshire, West Midlands, United Kingdom
Kingscroft Professional Resources
leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a fantastic opportunity More ❯
WS123DZ, Walsall, West Midlands (County), United Kingdom
Kingscroft Professional Resources
leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a fantastic opportunity More ❯
Job Title: Microsoft Administrator SCCM & Application Packaging Location: Pilot Way, Ansty Park, Coventry, CV7 9JU (Hybrid) Job Type: Contract (Inside IR35) Duration: 6 Months Job Summary: We are seeking an experienced Microsoft Administrator with strong expertise in SCCM and Application Packaging to join our team on a 6-month contract. You will be responsible for managing … and maintaining Microsoft Power Platform and Microsoft 365 services, ensuring secure, efficient, and compliant operations across the organization. Key Responsibilities: Manage and administer Microsoft Power Platform (Power BI, Power Apps, Power Automate) and Microsoft 365 services Deploy, configure, and manage policies within Microsoft Power Platform and MS 365, including Exchange Online, SharePoint, Teams, OneDrive, and security features Package applications and manage deployments using SCCM Oversee patch management processes, security updates, and maintenance of Microsoft environments Troubleshoot and resolve complex issues across multiple platforms Implement governance, compliance, and security best practices within Microsoft Power Platform and Microsoft 365 Develop and maintain automation scripts More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Axiom Software Solutions Limited
Job Title: Microsoft Administrator Location: Coventry/Birmingham, UK (Hybrid) Duration: 6-month contract role under Inside IR35 Work Module: 3 days onsite/week Job description: Key Responsibilities: Microsoft Power Platform Administration: Deploy, configure, and manage policies for Microsoft Power Platform applications (Power BI, Power Apps, Power Automate). Provide ongoing support and … for app development, data modeling, and workflow automation in Power Apps and Power Automate. Troubleshoot and resolve issues within Power Platform services, ensuring minimal disruption to business operations. Microsoft 365 Administration: Manage and maintain Microsoft 365 services (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). Apply patches and updates for Microsoft … to-date. Configure and enforce security and compliance policies across the MS 365 suite (e.g., data loss prevention, retention policies). Perform user and license management within the Microsoft 365 environment, ensuring smooth provisioning and deprovisioning of accounts and permissions. Ensure MS 365 applications (Teams, Outlook, SharePoint, etc.) are optimized for performance and security. Maintenance and Patch Management More ❯
with different standards – and is flexible enough to manage them effectively Key Skills and Qualifications: VMware (must-have – not Hyper-V) HPE Technologies – HP switches, servers, and storage Microsoft 365 rollouts – including Intune, Exchange, Teams, and Entra ID Day-to-day infrastructure and networking – ideally with strong networking fundamentals (Cisco experience welcome) Occasional UK travel may More ❯