1 to 25 of 26 Remote Process Improvement Jobs in the West Midlands

Change Management Lead Role Purpose: As a Technical Change Management Senior Specialist (P4 level), you will be a recognized subject matter expert responsible for leading the IT organization's process improvement and change management initiatives. You will act as a change agent, employing proven methodologies to ensure changes are implemented smoothly and successfully, with minimal disruption to business … embed best practices across the IT landscape. Key Responsibilities: • Lead Change Management: Develop and execute comprehensive change management strategies and plans for projects and initiatives within the IT organization. • Process Improvement: Identify, analyze, and implement process improvements using appropriate methodologies (e.g., Agile, Lean). • Stakeholder Engagement: Conduct thorough stakeholder analyses and create robust communication plans to ensure … Readiness: Assess organizational readiness for change and develop actionable plans to address gaps. • Change Advocacy: Act as a change champion to promote and implement best practices and a continuous improvement culture across IT. • Project Management: Manage large-scale change projects or processes with limited oversight, ensuring they are delivered on time and to a high standard. • Business Process More ❯

Change Management Lead Role Purpose: As a Technical Change Management Senior Specialist (P4 level), you will be a recognized subject matter expert responsible for leading the IT organization's process improvement and change management initiatives. You will act as a change agent, employing proven methodologies to ensure changes are implemented smoothly and successfully, with minimal disruption to business … embed best practices across the IT landscape. Key Responsibilities: • Lead Change Management: Develop and execute comprehensive change management strategies and plans for projects and initiatives within the IT organization. • Process Improvement: Identify, analyze, and implement process improvements using appropriate methodologies (e.g., Agile, Lean). • Stakeholder Engagement: Conduct thorough stakeholder analyses and create robust communication plans to ensure … Readiness: Assess organizational readiness for change and develop actionable plans to address gaps. • Change Advocacy: Act as a change champion to promote and implement best practices and a continuous improvement culture across IT. • Project Management: Manage large-scale change projects or processes with limited oversight, ensuring they are delivered on time and to a high standard. • Business Process More ❯

Description: We have united our individual PLM projects to form an enterprise wide PLM transformation - our change specialists will work across the enterprise to drive the culture, behaviour and process changes, through education, content creation and engaging with people's jobs on a technical level Duties: Responsible for the IT organization's process improvement and change management … activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and change management projects. Monitors the implementation of change management to ensure the disruption of normal business operations is minimized. Possesses and develops knowledge of business processes, in order to identify when changes in software More ❯

in Gaydon, who are seeking a Business Change Manager to join their team Job Description As Business Change Manager, your main responsibilities include: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and stakeholder analyses. Ensure stakeholders understand the need for More ❯

role ensures that operational activities are documented, compliant, and traceable, contributing to a well-governed and continuously improving service environment. The analyst plays a key role in facilitating structured process adherence across incident, problem, change, asset and configuration, and knowledge management domains. They support the preparation and follow-through of service reviews, helping to translate performance data and user … the organisation's evolving needs. Main Responsibilities: Oversee incident and request SLA performance – providing data to support corrective actions during service reviews. Establish and maintain incident governance documentation, including process maps, decision trees, escalation protocols, and RACI matrices, ensuring all updates reflect current tooling configurations and are reviewed with operational stakeholders on a scheduled basis. Support proactive Problem Management … by facilitating root cause investigations, tracking known errors, and ensuring lessons learned are documented and reviewed with operational teams. Manage the Change Process and associated governance by verifying change request completeness, adherence to risk models, and engagement/management of the CAB, while promoting operational discipline around scheduling and impact validation. Audit completed changes on a periodic basis to More ❯

that enhance efficiency and spark innovation. Requirements Gathering: Collaborate with stakeholders through interviews, workshops, and surveys to document detailed business requirements. Create & Communicate: Develop functional specifications, user stories, and process flows for development teams while facilitating clear communication between technical teams and business stakeholders. Data Insights: Conduct thorough data analysis to uncover trends and opportunities for process improvement. … technical teams, and end users to document both functional and non-functional requirements. Stakeholder Management: Keep all parties informed and aligned on project objectives, managing expectations and negotiating priorities. Process Improvement: Map existing workflows, identify inefficiencies, and recommend enhancements to boost collaboration using CDE and BIM tools. Data Quality Assurance: Ensure data integrity by enforcing standards in data … with project management methodologies (Agile, Scrum, Waterfall) CD-BIM knowledge/experience would be highly beneficial. Experience in the energy sector is a plus! Technical Skills: Proficiency with business process modelling tools (e.g., Visio, Lucidchart) Knowledge of requirements management tools (e.g., JIRA, Azure DevOps) Experience with data analysis and visualisation platforms Advanced Microsoft Office Suite skills (especially Excel) Basic More ❯

stakeholders across a range of departments, you will: Analyse and document workflows, highlighting areas for optimisation. Translate business needs into functional and technical requirements. Support or lead technology and process improvement projects. Act as a bridge between departments and external partners, ensuring clarity in communication. Drive adoption of new systems and processes, aligning them with strategic goals. You … ll bring your experience as a Business Analyst, be confident in stakeholder engagement, process modelling, and using tools such as Microsoft Project, Visio, and ideally Power BI. We really need you to have experience Worked on key projects affecting/benefitting finance and associated operational areas. We’re particularly interested if you also have: Familiarity with ERP systems (e.g. More ❯

Are you a Salesforce expert with a passion for operational efficiency and business improvement? Do you thrive on translating complex business needs into streamlined, data-driven CRM processes? If so, we have a fantastic opportunity for you to join a global, innovative organisation based in the heart of Birmingham City Centre, offering hybrid working and a vibrant, collaborative culture. … and training initiatives. You will be seen as the Salesforce subject matter expert within the business, helping to embed best practices, drive user adoption, and ensure consistent data and process standards across the European region. To succeed in this role, you will need to demonstrate: Strong, hands-on experience with Salesforce configuration, workflows, and reporting tools. A solid understanding … of business process improvement, sales operations and CRM strategy. The ability to work cross-functionally across sales, customer service, and IT teams. Experience in analysing operational data and producing actionable insights. Confidence leading Salesforce system enhancements, training users, and managing integrations. Proficiency in tools such as Power BI, SAP or Talkdesk is advantageous. Salesforce Admin Certification (or similar More ❯

levels and improving forecasting accuracy Collaboration: Work cross-functionally with digital, commercial, DC teams, and supply chain teams to ensure alignment between stock levels, promotional plans, and customer demand Process Optimisation: Implement and maintain systems and processes to improve stock turnover rates, reduce dead stock through clearance proposals, and optimise the digital stock replenishment cycle Technology & Data Utilisation: Work … in the offices. The Person: Key Requirements: E-commerce and Retail Fundamentals: Strong knowledge of e-commerce principles, digital operations, trade planning cycles and stock management processes Automation and Process Optimisation: Familiarity with automation tools and technologies to streamline digital workflows and drive efficiency in operations Supply Chain Dynamics: Knowledge of supply chain dynamics, inventory control, and demand planning … in stock management, inventory forecasting, or supply chain management, in an e-commerce environment. Strong proficiency in forecasting and analytics tools (e.g., Excel, ERP systems, demand planning software). Process Improvement: Track record of improving operational efficiency through automation and streamlined processes, with a focus on delivering seamless digital experiences. Strategic Planning and Execution: Strong ability to plan More ❯

create roadmap for improvements, leading projects, implementing any changes directly or managing external partners to enhance offering and solving business problems. As well as systems you will also offer process improvement opportunities so system user maximise their products and work efficiently. You will have experience and skills in some of the following areas: Business Analysis/Business Analyst … Systems Analysis/System Analyst SQL Databases Business Applications \ Software Running your own projects and managing projects. Stakeholder engagements Requirement gathering, roadmaps and process maps Understanding of data, security and systems Ideally some automation experience such as Power Apps or Power Automate or a willingness to learn in this space Documentation Experience with Microsoft Data and AI would also More ❯

Server, SharePoint, Web Applications, Single Sign-On, Azure Services, and Identity Management. You will also lead on architecture, optimisation, troubleshooting, and project delivery, ensuring the stability, performance, and continuous improvement of mission-critical IT services. Key responsibilities include: Leading the support and optimisation of SQL, SharePoint, Web and Azure environments. Delivering deployments, platform upgrades and code releases in line … with change processes. Proactively identifying and resolving infrastructure issues before they impact users. Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms. Driving process improvement and technology innovation to keep systems modern, secure, and resilient. Collaborating with business services and vendor teams to deliver reliable, high-quality solutions. About You We are More ❯

Engineer to join a leading defence engineering programme working on some of the UK's most advanced and secure systems. We are hiring across two core focus areas : Governance & Process Specialists - Expertise in engineering lifecycle management (LCM) , compliance, process development, and technical governance. IV&V/Integration Specialists - Experience in requirements capture, integration, verification, and validation (IV&V … Responsibilities Lead requirements capture, analysis, and traceability across multiple projects Deliver compliant technical solutions aligned with programme and regulatory needs Provide expertise in IV&V or engineering governance and process control Author technical documentation including design artefacts, test specifications, and change deliverables Support full engineering lifecycle management (LCM) from concept to operational acceptance Collaborate with cross-functional teams to … ensure delivery within quality, schedule, and cost objectives Mentor junior engineers and contribute to process improvement initiatives Required Skills & Experience Essential (either focus area): Proven background in Systems Engineering within defence, aerospace, nuclear, automotive, or secure environments Experience in at least one of the following: • Governance & Process Control - LCM compliance, engineering standards, stakeholder assurance • Integration, Verification & Validation More ❯

ECU mapping and reading projects (full training provided). Analyse data and outputs from software tools to ensure accuracy and reliability. Document processes and contribute to ongoing product and process improvements. Operate within a flexible shift pattern, including weekend cover on a rotational basis - with the benefit that weekend shifts are worked from home. About You Proven experience in More ❯

include overseeing planning, governance, reporting, financial management, and risk/issue tracking. You'll be the central point of contact across workstreams, ensuring alignment and transparency while driving continuous improvement and delivering exceptional outcomes. What We're Looking For: Prior experience of working in a similar role within Financial Services/Banking . Demonstrate extensive PMO Management/Head … and efficiency. Enhance ways of working in alignment with emerging needs of the programme. Regularly communicate and engage wider programme teams on socialise and facilitate adoption. Identify opportunities for process improvement within the programme, implementing best practices to enhance efficiency and effectiveness. Tool & Technology Management: Oversee the use of programme management tools and technologies, ensuring data accuracy and More ❯

dynamic financial models and dashboards that enhance visibility and forecasting accuracy. Own and improve executive reporting and board packs to provide compelling data narratives to senior leadership. Drive continual process improvements and foster a culture of accountability and financial discipline across the Corporate Services finance team. If you're an ambitious Head of Finance looking to make a tangible More ❯

and go-live support. You'll work closely with clients, Project Managers, and Technical Consultants to implement payroll, timesheets, overtime, and expenses. You'll also support documentation and recommend process improvements, ensuring successful outcomes and high customer satisfaction. Why join this HCM software vendor? Fully remote working across the UK. £45,000 - £55,000 salary (no bonus). Learn More ❯

partner for more complex problems Manage IT inventory and maintain all systems and equipment across teams Support GDPR compliance and assist with Cyber Essentials accreditations Contribute to system/process improvements and identify new tech solutions Liaise with suppliers and support automation/CRM projects Maintain a safe and tidy comms room and support the Collect system Who You More ❯

point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability … risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You'll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with More ❯

point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability … risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You'll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with More ❯

point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability … risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You'll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with More ❯

point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability … risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You'll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with More ❯

point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability … risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You'll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with More ❯

point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability … risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You'll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with More ❯

point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability … risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You'll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with More ❯

point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability … risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You'll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with More ❯