1 of 1 Remote Senior Performance Analyst Jobs in the West Midlands

Hybrid/Office About the role The role reports to the Head of Central Reporting and locally to the UK and IE head of transversal. As part of the Performance Management team within our Operations Performance & Productivity division, and reporting to the Regional Lead Performance Europe 2, the Data Analyst - Business Intelligence is responsible for providing … accurate visibility of Operations performance to business owners, including Activity , Quality , and Productivity indicators for all Lines of Business in the British & Irish Bus. The primary duty of the Business Intelligence Analyst is to transform data into insight to enhance business value. They are responsible for the success of the business by using data to identify revenue losses … and improvement areas to increase profits. They will enable stakeholders to make better and quicker decisions , ultimately improving Operations' performance and employee engagement . What you will do Identify, collect, and analyze KPIs and dashboard needs from stakeholders, including call center leaders, management, and other functions. Develop a framework to collect/store raw data from various sources, transform More ❯