8 of 8 Remote ServiceNow Jobs in the West Midlands

equivalent) with 5+ years of experience in delivering and maintaining IT services in mission-critical environments. Experience working with Agile frameworks and tools (e.g. ServiceNow, JIRA, Confluence). Strong understanding of systems management, capacity planning, performance tuning, and proactive monitoring. Familiarity with ITIL-based service management and change control processes. More ❯

ServiceNow Developer, hybrid, Birmingham, 12 month Fixed term. Competitive salary or day rate. Option to be working on a more remote basis if required We are seeking a highly skilled ServiceNow Developer with proven experience, especially around integrations, evaluating existing, creating and managing REST API's and web services with … external systems. The ideal candidate will collaborate with cross-functional teams to understand requirements and deliver effective solutions, provide technical support and troubleshooting for ServiceNow-related issues, and stay updated with the latest ServiceNow features and best practices. Candidates will need to have strong knowledge of ITSM and CMDB, excellent More ❯

in customer satisfaction, reporting and service improvement planning. Excellent verbal and written communication skills – you make complex things simple. Proficiency in Zoho CRM, and ServiceNow (or similar tools). Strong time management and organisation skills to juggle multiple priorities. What’s in It for You? Salary More ❯

position . The Data Resilience team typically manag e the E2E delivery of da ta re silience , including requirements gathering, definition, user stories and ServiceNow platform managemen t . A k ey part of the assignment is to define/design/test and implement tooling requirements around this , as More ❯

3+ years' experience in IT Asset Management or a related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITIL Foundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits More ❯

Manager? Proven experience as an IT Asset Manager, covering hardware, software licensing and compliance Experience with IT asset management tools, if this has been ServiceNow even better A relevant certification such as CITAM, CSAM or CHASM would really set your application apart What's Next? If you're ready to More ❯

Description Infrastructure Engineer Leidos is seeking an experienced Infrastructure Engineer to be part of a team maintaining and supporting an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires hands-on experience with Linux administration, automation, and system integration and some basic Windows Experience. The ideal … Hands-on experience with Linux-based high availability and disaster recovery solutions. Familiarity with virtualization technologies. Experience with automated patch management in Linux environments. ServiceNow environment experience is desirable. Experience of transitioning systems to service. WHAT DO WE DO FOR YOU? At Leidos we are PASSIONATE about customer success, UNITED More ❯

a proactive approach to managing the end-user technology estate. A key success factor in this role is the ability to use insights from ServiceNow and other sources to monitor service effectiveness, drive efficiency, and improve customer satisfaction across the business whilst increasing automation and self-service of IT support. … teams. Ensure high standards of service availability and resolution, driving a user-focused support culture and continuous improvement in customer satisfaction (CSAT). Use ServiceNow to monitor team performance and operational trends, ensuring support KPIs and SLAs are consistently met. End User Device Support Oversee the effective support and deployment … with business stakeholders. Collaborate with the Incident and Problem Manager to embed preventative actions and improve long-term service resilience. Data-Led Improvement Leverage ServiceNow and other platforms to monitor service trends, identify efficiency opportunities, and drive improvements in team performance and CSAT. Present clear, concise insights to influence operational More ❯