1 to 25 of 132 Services Delivery Manager Jobs in the West Midlands

The main purpose of the role is to be responsible for the planning of the provision and delivery of Workplace Services, in line with the Commercial Agreement and Service Level Agreement agreed between MITIE and our customer. Role Responsibilities: To build excellent pro-active relationships with the client … i.e. HR Practice, QHSE are compliant, ensuring appropriate records are in place and risks are mitigated. Plan, oversee and manage all facilities activities and services across your property Manage your team and external contractors to develop work standards and ensure a high level of performance is delivered. Build strong … relationships across the team, creating a workplace experience forum, focus on delivering a consistent standard of FM services across the property portfolio. Drive initiative across the contract, drive efficiencies and improvements. To oversee and influence effective financial control across all budget streams Own and deliver all energy targets for more »

our client in the public sector. As a Solution Architect you will be responsible for the execution of IT packages, working with the Technical Delivery Manager to understand requirements, to identify gaps ( if any) between requirements and current IT capabilities. You will define solutions to bridge … IT needs of the business but also the overall impact of proposed solutions to the profitability of the business. Responsibilities Working with a Technical Delivery Manager to understand the needs of business and produce designs & solutions Liaising with other IT professionals (e.g., Sector Leads, Standard Service … business operations and bids Ensuring compliance with solution architectural design in the implementation of projects Providing architectural guidance and design leadership to the Technical Delivery team to ensure delivery is in line with the design Providing delivery execution support to the delivery team, supporting the change more »

MANAGER SOLIHULL (hybrid) £45,000 - £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is a great opportunity. … THE COMPANY: This is a leading provider of personal finance and advice across financial services, to be able to best advise their customers and ensure that their clients are well supported, too. They truly value data and understanding their customers to the best of their ability. Currently partnered with … to be involved and an active contributor to technical work, as well as the drive to own projects and lead from the front financial services experience and line management experience both highly desirable BENEFITS: annual salary up to £55,000 benefits including pension, bonus etc. Chance to be an more »

Portfolio Delivery Lead (HR and SuccessFactors) Warwick (hybrid working options available) <£90,000 base + bonus + contributory pension, private health care, 25 days holiday Keywords: IT Business Partner OR Delivery Lead OR Portfolio Lead OR Portfolio Manager OR Programme Manager AND … to expand their growing team within centralised business applications services. As the IT Business Partner dedicated to HR you will be responsible for the delivery of a portfolio of initiatives centred around their use of the global HR system SAP SuccessFactors. Partnering directly with the global HR function and … gaps and work with HR stakeholders to gather their requirements. You will then work closely with the 3rd party technical partners to coordinate the delivery and implementation of technical solutions. Please note that this is NOT a deeply technical role. You will need to have really strong experience in more »

Systems Design Engineer, poised to play a pivotal role in advancing our High Voltage Charging technologies. You'll be instrumental in the design and delivery of the charging feature and core conductive charging for JLR’s third generation of pure-electric powertrains in the pre-industrialisation phase of powertrain … functionality for JLR’s third generation of pure electric powertrains, in the pre-programme phase Working with the charging features and charging attributes, electrification services, systems, sub-systems teams and in-house software function developers to elicit technical and commercial requirements for charging features and functions Defining feature and … a modern luxury experience for JLR’s discerning customers Digital and physical validation of charging features Ensuring charging feature engineering deliverables satisfy the ‘Technology Delivery Framework’ WHAT YOU’LL NEED Working experience on charging systems or high-voltage automotive system design Knowledge and working experience with systems engineering principles more »

be the primary point of contact for our client's valued customers. You will be responsible for managing and nurturing client relationships, ensuring the delivery of high-quality IT services, and driving customer satisfaction. This role requires a proactive approach, excellent communication skills, and a solid understanding of … strong, long-term relationships with clients. Understand clients' business needs and propose appropriate IT solutions. Coordinate with technical teams to ensure timely and effective delivery of services. Identify opportunities for account growth and upselling of services. Provide regular updates and reports to clients on service performance. Address and resolve … any client issues or concerns promptly and effectively. Requirements: Proven experience in an IT account management or similar role. Strong understanding of IT services, solutions, and industry best practices. Excellent communication and interpersonal skills. Ability to manage multiple accounts and priorities simultaneously. Strong problem-solving skills and attention to more »

Software Onboarding Manager/Software Implementation Manager We are searching for a personable and engaging Software Onboarding Manager to join an innovative and forward-thinking provider of fleet and asset management software. Up to £60,000 pa , dependent on experience Company … in Tamworth office 25 days holiday + Bank Holidays + 1 extra day each year (up to 35 days) Reporting directly into the Implementation Services Manager , you will form a key part of the implementation project delivery team, onboarding new customers whilst overseeing the full more »

IT Security Officer. Emergency Services Hybrid - (Midlands.) £59,000 - £65,000 Plus benefits Talent are working with an established UK Emergency Service who are on a journey to digitise their offering to the UK public. A key part of this journey is the Security of the new landscape and … join their team as their IT Security Officer. The vision for this Client is to bring up-to-date corporate knowledge of the Digital Services security industry, including; all national security guidance, compliance requirements, emerging best practice, new or revised security solutions, improved security processes, the development of new … are adhered to and to meet the required security standards with effective risk management plans. Maintaining up-to-date corporate knowledge of the Digital Services security industry, including; all national and police specific security guidance, compliance requirements, emerging best practice, new or revised security solutions, improved security processes, the more »

Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack … through 2024 and beyond. UK & Ireland’s premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation, and support services 3200+ strong, €347m/£302m revenue business ERP Partner of the Year &10 years as GPTW to work in Ireland & UK Job Description We … require a Senior Oracle HCM Cloud consultant to join our expanding Managed Services team. The consultant must have experience of at least two HCM Cloud projects as a functional expert. Experience of other Oracle HCM products (in particular, E-Business Suite) would be advantageous. You will come up with more »

professional looking for their next role? A role that provides ample learning opportunity + progression routes from day one? Full Time Asset & Configuration Manager Hybrid Paying up … to £67,000 What You’ll Be Doing The Asset & Config Manager will be tasked with the responsibility for the effective delivery of IT Asset and Configuration Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously … improving the IT Asset (ITAM) and Configuration Management services, ensuring efficient creation, maintenance and management of the Asset and Configuration Management Data Base (AMDB & CMDB) and CMS tools including : Definition, Creation and Implementation of effective processes and controls for Asset and Configuration Management. Enforce and enhance policies, processes and more »

will provide strategic direction for the business in regards to rectification of non-reactive, technical planned project works, strategic alignment of PPM services and the ownership of large scale latent defects across the portfolio. The role will also include ownership and project management of key capital projects … along with refurbishment and repair schemes, providing leadership and direction in the delivery of total FM. Ideally candidates will demonstrate a heavy bias towards either electrical or mechanical engineering. Key Responsibilities Provide technical expertise and leadership for the defect and project management of major projects across the estate. Engage … and support in the delivery/development of the Estates and Facilities strategic business plan. Provide leadership and direction for the city team on all aspects M&E services. Onsite project lead, managing third parties to fully complete all latent defects that are within scope. Ensure all documentation & warrantees more »

Formed in 2013, Wave 9 is a highly regarded and growing company that specialises in delivering IT solutions into the UK Education sector. These services include Internet connectivity, Internet security, Local Area (LAN), Wireless network (WLAN) solutions and telephony services. Now part of the Modern Networks group, who bring … further opportunity, we are now looking for an experienced and capable network and security engineer join our team and to primarily focus on the delivery and support of our network, Internet connectivity and security managed services to our school customers. What you’ll be doing Support desk cover … opportunities to improve efficiency. Experience in a customer-facing role working to defined levels of service delivery. Experience with delivering, supporting, and troubleshooting IT services in UK schools is desirable, but not a deal-breaker! Great customer service skills and the ability to communicate effectively with customers at all more »

within the UK comply loop, reporting to the Group IT Service Delivery Manager, you will own and lead IT service delivery, support and general business as usual IT operations for its Stratford Upon Avon operation and satellite brands covering circa 400 users. Pivotally, you will … change across its roadmap, leveraging industry leading technologies. As a hands-on role you will be the team leader for a small IT service delivery team and work with peers to align service delivery to group standards and manage the support helpdesk along with all other revenue generating … the UK on a regular basis. This role will give you the opportunity to take responsibility to drive your cloud skillset and IT service delivery skillsets forward, constantly developing capabilities, security and innovations while taking advantage of being part of a larger IT team delivering an ambitious roadmap and more »

Role: Internal Audit Manager Location: Birmingham/Hybrid Salary: £60,000-80,000 Skills: Audit, Legal, Internal, Planning, Reporting, Financial Services, Banking Overview: Our rapidly expanding Challenger Banking client is currently in search of a highly capable Internal Audit Manager to join their … an expanding Challenger Bank. Responsibilities: Help build and shape a new internal audit department Deliver end-to-end audit activities Support the development and delivery of the annual internal audit plan Manage the wider audit universe, audit charter and methodology Develop effective working relationships with external auditors, the compliance … reporting. Delivering high-quality reports Building the capability and capacity of the IA function to achieve the standards set in the Internal Auditor Financial Services Code of Practice Ability to evidence adherence to the Core Principles of Internal Auditing Building our capability and use of data analytics to support more »

IT voice within the business. This role fosters engagement with business stakeholders to ensure that both operational and developmental needs are communicated to the Delivery Integration & Management functions. This enables informed prioritization decisions that are integrated into directorate plans. They are responsible for effective communication with business stakeholders, keeping … them updated on progress throughout initiative delivery, discussing options for efficiently meeting capability requirements, and ensuring the realization of benefits. Key skills, Previous IT Business Partner experience Proven experience in building and maintaining relationships with internal and external stakeholders. Demonstrated ability to engage stakeholders in a complex, fast-paced … environment. Experience managing multiple priorities and navigating ambiguity. Familiarity with various IT project delivery methods (e.g., Agile, Waterfall). Understanding of the industry, business models, processes, and functional areas. You are knowledgeable about the product life cycle and/or the capability compnents of ITIL. Assist in creating comprehensive more »

Who we are looking for A Problem Manager who will work with teams across our technology department to understand the root causes of problems, provide insights and drive positive change. The Operations Engineering function works proactively to prevent incidents from happening and minimises the impact of incidents … are essential to our success. You will be responsible for the practical execution of the problem management process in an increasingly complex, fast paced, delivery focused environment. You will lead formal problem solving reviews for more complex high priority problems, whilst also tracking day to day activities to ensure … approach to solving unique problems. Firm understanding of the ITIL framework. Advanced Microsoft Excel and Power BI skills are desirable. Experience working with Cloud Services including SaaS. Main Responsibilities Managing the overall problem work queues, taking accountability for data quality and adherence to the process. Liaising with problem coordinators more »

found the role you have been looking for! The Project Manager will be responsible for the management of projects supporting the delivery of taskings for the Defence/Military Vehicle Systems, Services and Spares (VSSS) Business Unit in the area of Protected Mobility Programmes. The … role will include the management of projects across the Vehicle Systems, Services and Spares business but will have specific focus on the Protected Mobility Engineering and Technical Support (PMETS) contract that was awarded to NP Aerospace by UK MOD. This contract involves the delivery of technical services … business, the successful Project Manager will have formal technical/engineering qualifications and will have demonstrable experience of successfully leading the delivery of technically-focused projects. Do you want to know more? Visit our LinkedIn page to find out more about us! BENEFITS Discretionary Half Year more »

PURPOSE OF JOB The role of the ICT Supplier Support Manager is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided … wide range of requests from colleagues working across England and Wales. The post will work closely with managers across the organisation to fulfil the delivery of ICT related equipment requirements and ICT service delivery requirements. This is not a technical position, though a background in a corporate ICT … Define new requirements pertaining to suppliers and work with ICT management team to develop appropriate contracting terms. Support the wider ICT team with the delivery of projects where changes are required. Work closely with internal stakeholders to maintain efficient and effective asset management processes for ICT equipment that is more »

such, is pushing ahead with significant investment in nuclear and renewable energies. Assystem, as a leading provider of project management, design engineering & construction supervision services within the nuclear industry, has aligned its own strategy to support this switch to low-carbon energy, whilst also recognising transport and infrastructure systems … to the UK’s energy transition by combining strengths with a long-established provider of expertise to the transport & infrastructure sectors. We deliver professional services within PMO project delivery, particularly in the areas of project planning, project controls, risk management and enhanced business intelligence. Based on these solid … those talented individuals who share our vision and wish to join us in shaping the future. Job Description Job Purpose: The Project Controls Manager will be responsible for overseeing all aspects of project controls, including planning, quantities, scheduling, cost control. This role ensures that the project progresses more »

The Company This fast growing and well-respected Consultancy provides a wide range of Asset Management, Engineering and Commercial services to clients across the water, energy and environment sectors, delivering value from asset creation through to operation. Candidates can work from home and travel to client locations as and … other physical infrastructure sectors such as rail or highways will be considered. As a Project Manager you will ensure the successful delivery of assigned projects to agreed time, quality, and cost parameters. This will include the co-ordination of technical resources to ensure that the project … corrective actions. - Responsibility for managing key client projects, coordinating technical resource, and developing scope requirements for those projects assigned. - Developing internal programmes for project delivery and reporting on progress to the client and internally for those projects assigned. - Matrix management of seconded resources where appropriate. - Provide guidance and support more »

Our client is a global consultancy and professional services business, supporting clients across a range of sectors, including the energy infrastructure sector. HV Substation Project Managers Due to continued growth and securing new projects, they are now in need of a number of HV Project Managers to join their … Project Management of HV substation projects for power transmission or distribution at high voltage levels, such as 400kV. Your experience will include the technical delivery of multi-disciplinary substation projects, working in the utilities or consulting environments, covering e.g. EHV or HV electrical engineering from conceptual to detailed design … power transmission or distribution industries. HV Substation Project Managers Hybrid work arrangement Birmingham or Manchester £negotiable salary and benefits DOE Key Skills: Project Manager, Electrical Engineer, Electrical Engineering, HV, EHV, Substations, Primary Plant, Primary Equipment, Wind, Renewable, 132kV, 220kV, 400kV, kV, Switchgear, Transformers, Power Transmission, Power Distribution more »

Project Manager Snr PM - £60K-70K +package PM - £50K-60K + package Our Client Our client is a multidisciplinary consultancy offering services such as Asset Management, Commercial and Engineering within water, energy, and environmental sectors in the UK. Our client has helped organisations reduce the total … sector service providers. You will help to develop new business opportunities from existing commissions, whilst deepening key client understanding and relationships. Key responsibilities The delivery of successful project outcomes for the client/customers, aiming for highest client feedback Accountable for achieving the required growth, profit and utilisation of … the Project teams in the commission. Responsible for liaising with other departments involved in the commission to support their utilisation and delivery targets. Managing and take lead on multiple projects for their clients. To be successful in this role you will need to have previous experience in a similar more »

JOB TITLE: Logistics Specialist DEPARTMENT: Logistics REPORTING TO: Head of Logistics Manager Job Summary CDW have a position available for a Logistics Specialist to work with our Logistics team within our distribution centre. You will be 1 of 6 Logistics Specialists working on international, Netherlands & UK mailboxes … as and when they are implemented Ensuring absolute customs compliance and applying for export licences Working with partners & carriers to provide Importer of Record Services Shipping export licence products in adherence with compliance processes Obtaining export documentation & arranging pre-inspections Ensure recordkeeping is maintained in line with HMRC requirements … Cost optimisation without impact to service levels• Project rollout management • Keeping Sales up to date with progress of all orders through to delivery Taking ownership of problems through to resolution and ensuring proactive approach to problems Completing other tasks as and when assigned Adhering to and adapting to new more »

Project Manager … West Midlands Hybrid Salary up to £60,000 Car & benefits I am representing a leading provider of fleet management software, developing innovative solutions and services for many businesses. In this Project Manager role, you will work within the Implementation Services team to deliver numerous software … key figure in the team. This opportunity will allow you to be a key part of the projects team and be responsible for the delivery of your projects, ensuring clients are receiving the best experience possible. Key Responsibilities of the Project Manager: Deliver bespoke Software Implementation more »

IT Systems Manager … with a proven track record of team leading cross functional technical teams (application support, infrastructure, systems etc) is sought by a market leading professional services organisation based in Birmingham and Northampton. With a rich pedigree of innovative, forward thinking service delivery this company are looking for an IT … Systems Manager to lead a small team tasked with creating and delivering innovations designed to keep this organisation as a market leader. This role would suit an established IT systems manager with experience supporting and managing in-house applications and environments or a systems more »