3 of 3 Remote Support Analyst Jobs in the West Midlands

Application Support Analyst * Annual Salary: 37K * Location: Birmingham, Hybrid * Job Type: Full-time I am delighted to present an exciting opportunity for one of our global organisations who are looking for an Application support analyst to join their team This rapidly growing organisation require support within their European division, so this is a business-critical position Working closely with the Senior Analyst, the successful candidate will be the first point of contact for application-related support and change requests. Day-to-day of the role: * Act as the primary contact for end … users seeking support with business applications, ensuring timely and effective resolution of issues. * Provide support via phone, face-to-face, and other communication channels, maintaining a high standard of customer service. * Log and manage incidents and service requests using enterprise-level ticketing systems. * Troubleshoot application issues and escalate More ❯

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀 📍 Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in … the world of SaaS and insurance? We're looking for a Support Analyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their … specific business needs 🤝 Build professional relationships by offering ongoing support 🧑‍💻 Work with internal teams to test and enhance system performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who More ❯

Are you a support professional with a keen eye on data, who enjoys investigating anomalies, spotting patterns, and solving problems? We're hiring a Data Support Analyst to join a dynamic, values-driven FinTech business that's reshaping how wealth management firms engage their clients. Their product … and improves client experiences, with the quality of the data powering these systems is essential to that mission. As part of a close-knit support team, you'll work with large datasets, APIs, third-party providers, and internal stakeholders to ensure data is accurate, consistent, and secure. This is … reported data issues using SQL and Excel Liaising with third-party data providers to identify and resolve feed or integration anomalies Collaborating with client support, product, and engineering teams to resolve queries What you'll need to succeed: Strong SQL skills and experience with large data sets Previous experience More ❯