2 of 2 Remote/Hybrid Support Analyst Jobs in the West Midlands

Line Support Analyst Solihull (Hybrid - 4/3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where you'll act as the final … investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical ...

innovative and highly sought-after products, and the exceptional customer service that we deliver. About the Role We are looking for a Technical Support Analyst to join our Technical Support Team. In this role, you will provide outstanding technical support and customer service to both customers … where you will be expected to work a minimum of 2 days per week in our Birmingham Office, UK. Key Responsibilities Deliver exceptional customer support by identifying issues and providing effective solutions. Provide technical assistance to internal and external customers. Diagnose, troubleshoot, and resolve product-related issues. Reproduce ...