2 of 2 Remote Technical Advisor Jobs in the West Midlands

Study and Technical Support Advisor Location: Hybrid/Cannock, WS12 2HA (Mainly working from home, in the office once a month/quarter) Salary: £35,000 - £40,000 DoE Contract Type: Permanent Why Do We Want You We are looking for a dedicated Study and Technical Support Advisor to join our growing team at … clicked apply! Job purpose, tasks and responsibilities You will be responsible for: Delivering an exemplary level of study support to Phoenix students, creating a positive learning experience through technical guidance and encouragement. Providing remote consultancy to our expanding client base. Engaging across Phoenix's social media platforms, responding to queries, posting health and safety news, and supporting student More ❯

Customer Service/Technical Support permanent Advisor Location: Office-based (hybrid available after training) Hours: 4 on, 4 off shift pattern (40 hours per week) Salary: £26,000 - £30,000 per annum This is a permanent varied and fast-paced role covering all aspects of customer contact, including technical support, sales, billing, and general enquiries. … Key Responsibilities: Answer inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing customers with product information, account updates, and service changes Follow internal processes and escalate where needed Deliver … equipment and systems required. Supportive, small-team environment This role is based in an office, with hybrid working available after training. Related job titles include Customer Support Representative, Technical Support Specialist, and Help Desk Advisor. If you're interested in this exciting opportunity, we'd love to hear from you! Apply now to join our team and make More ❯