8 of 8 Remote/Hybrid User Experience Jobs in the West Midlands

variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research to to not only add new energy and direction to existing projects but also act as a key stakeholder working closely with … service standard - Experience delivering complex end to end digital design projects within the public sector - Strong user research skills - A background in UX design - experience working on B2B applications - A real passion for working in a scrum driven, agile team - A solid understanding of UX best practice ...

enterprise systems that underpin various core business areas including Finance and HR. This is a senior specialist role with a strong focus on user enablement, training strategy, digital adoption, and service improvement , rather than traditional classroom-based training delivery. Role Overview As Technical Support Lead, you will be responsible … strategy for enterprise SaaS systems. Youll act as a senior point of expertise within the team, analysing service performance data, identifying root causes of user issues, and improving user experience through better in-system guidance, documentation, and self-service resources. Youll work closely with HR, Finance ...

business. Inquisitive approach with critical thinking, noticing patterns and recurring issues, helping to address and rectify them. Contribution to configuration changes, testing, documentation, and user guidance Involvement in projects, including upgrades, integrations, new site implementations, and reporting improvements Proven experience & skills: Worked with business systems in a Manufacturing … Warehousing or Supply Chain environment (IT or Operational perspective) Key user experience in business critical systems (e.g. SAP Super User or similar) Comfortable collaborating with technical and non-technical teams, adapting your communication accordingly Ideally, you'll be familiar with SAP, Microsoft Business Central, Oracle (or similar ...

Responsibilities: Develop and maintain solutions using Microsoft Power Apps, Power Automate, and Power BI Build and support automation to improve business processes and user experience Develop and maintain integrations between Microsoft 365, Dataverse, and third-party systems using REST APIs Contribute to the development and enhancement of .NET … documentation and support testing to ensure secure, high-quality delivery Work closely with stakeholders to gather requirements and deliver effective solutions Technical Skills: Strong experience with Microsoft Power Platform (Power Apps, Power Automate; Power BI desirable) Good knowledge of SQL and relational databases Experience with REST APIs ...

public sector programmes, and we're looking to hire multiple Content Designers with recent, hands-on GDS experience. Please note: This role requires demonstrable experience working on UK government/public sector services aligned to GDS standards. Candidates without this experience are unlikely to be considered. The Opportunity … stakeholder engagement skills within public sector environments Nice to Have: Experience in a consultancy environment Workshop facilitation and stakeholder alignment experience Broader UX/Service Design exposure Working Setup: UK-wide role Hybrid working: 1-2 days per week onsite (project dependent) Flexibility to travel as required ...

Minimum Viable Product (MVP), adoption and feedback. Engaging with enabling capabilities to build the innovation ecosystem, including teams, tooling, and processes. Ensuring that UX, UI and inclusive design are at the heart of digital solutions and design thinking. You will manage the process and monitor the progress of the various … passion for driving change and innovation. Experience in managing a small, diverse cross-functional team of 8 (BA's Product Owners, Scrum Masters, UX Designers), including coaching and developing colleagues at the start of their careers. Good communication skills, including the ability to produce reports for Boards and Committees ...

complex client portal used for portfolio management and authentication. The team also have a large pipeline of upcoming development work across booking systems, digital experience improvements, and AI-focused initiatives. … Responsibilities:• Develop and maintain modern front-end applications using React and TypeScript• Build reusable UI components within an established component library• Work closely with UX/design teams to deliver responsive and accessible user experiences• Contribute to feature development across web and mobile platforms• Support testing, code quality ...

governance, risk and assurance requirements are met. You will coordinate resources, manage change through structured processes, and oversee service validation to protect stability and user experience. Collaborating closely with stakeholders, you will produce key documentation, assess readiness for live operation, and identify and manage risks and issues. Applying service … will contribute to reliable, resilient services and drive best practice, supporting the continuous improvement of DWP's live digital estate. What skills, knowledge and experience will you need? Proven background/experience in recognised service management frameworks (such as ITIL), with the ability to apply them effectively ...