5 of 5 Virtual Desktop Jobs in the West Midlands

using Entra ID, MFA and conditional access Configure and maintain Veeam Backup & Replication Support virtualisation platforms (Hyper-V and/or VMware) Troubleshoot Remote Desktop Services and Azure Virtual Desktop environments Assist with patching and infrastructure updates Provide remote troubleshooting for technical incidents Maintain clear technical documentation … Microsoft 365 administration (including Defender, Intune, Entra ID) Experience with Veeam Backup & Replication Virtualisation experience (Hyper-V and/or VMware) Experience supporting Remote Desktop Services or Azure Virtual Desktop Strong troubleshooting experience across infrastructure environments Networking fundamentals, including: TCP/IP DNS & DHCP VLANs & VPNs Active ...

cloud-native security controls. Drive DevOps and automation practices using tools like Terraform, Ansible, PowerShell, and cloud management platforms. Manage and optimize virtual desktop infrastructure (Citrix, Azure Virtual Desktop) and enterprise collaboration tools (M365, O365, Intune). Lead technical workshops, training sessions, and stakeholder engagements ...

maintained. Key Responsibilities Act as the escalation point for complex issues from the 2nd Line support team Troubleshoot and resolve infrastructure, network and desktop support incidents Manage support tickets through to resolution while meeting SLA targets Use remote monitoring and support tools to diagnose and fix technical issues Maintain … wider support team Experience & Skills Required Around 3+ years’ experience in a service desk or IT support environment Strong Windows 10/11 and desktop support experience Experience supporting Windows Server environments Good understanding of Microsoft 365 (Azure, Intune) Experience troubleshooting network connectivity issues (VPN, VLANs, WAN, WiFi, firewalls ...

Engineer, you will: · Provide IT support and day-to-day maintenance of systems for all users · Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation · Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) · Assist with software installation, network management … software development roles · Possess a strong understanding of IT infrastructure, network protocols, and IT security principle · Have experience with Windows Server, virtual desktops, SSH, cloud-based management tools, Jira, Confluence, GitHub, and BI reporting tools THE COMPANY: We manufacture top of the range products from office printers, to industrial ...

repairs where necessary and ensure the faults are completed and equipment returned or replaced in a timely manner. Infrastructure To monitor and manage remote virtual desktops hosted on MSP infrastructure, ensure applications are installed, available at point of use and that updates are applied, actively support threat management, liaising … Information and data security experience including threat management. AD/Entra Administration. Back up and Disaster Recovery (DR) experience. A comprehensive understanding of common desktop operating systems and Office productivity software i.e. Windows, Office, etc Good understanding of internet and email systems with ability to provide support and advanced ...