2 of 2 1st Line Support Jobs in West Sussex

1st Line Support Technician (MSP) Chichester, PO20 (with hybrid/flexible working after training) £24,000 – £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support … Technician Role: Acting as the first point of contact for clients/users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating ...

client is a successful and established Financial Advice business based in Horsham They are currently looking for a 1st Line support Technician to join their IT arm The role Provide excellent customer service & technical solutions to end-users including staff & contractors. Aim to resolve 1st … line issues, escalating complex issues to 2nd or 3rd line support as necessary once all investigative avenues are exhausted, as required, following IT procedures. Configuring laptops, mobile phones, tablets & printers for office based & remote staff in line with changes to staff, including ...