First Line Help Desk Support
- Hiring Organisation
- Reed
- Location
- Horsham, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 per annum, Inc benefits
First Line Help Desk Support Location: Horsham Job Type: Full-time Salary: £28,000 An exciting opportunity has become available to join a leading business in the technology sector as a First Line Help Desk Support. If you are looking for a career move … access issues, escalating where necessary Maintain ownership of customer issues through to resolution or appropriate escalation. Escalate complex or unresolved issues to second-line product or technical support teams with clear and detailed information. Keep customers informed of ticket progress and expected resolution times. Contribute ...