2 of 2 1st Line Support Jobs in West Sussex

Contract Opportunity – 1st Line IT Support £180-£195/day Long term contract potential We're on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems. This … small IT projects that add variety to your day. What you'll be doing day to day: Delivering exceptional customer service Managing and resolving 1st line support tickets Keeping ticket queues organised and on track Troubleshooting hardware, software and Microsoft 365 issues Supporting small ...

1st Line Support is the initial point of contact, you will be logging and prioritising requests, resolving common hardware, software, account, network, till & printer problems, guiding users through solutions, documenting actions, escalating any issues Role Provide first-line IT support … prioritise and manage incidents and service requestsTroubleshoot tills, payment terminals, computers, printers and scanners Resolve password, account access, email and software issues Support store networks, Wi-Fi and internet connectivity Set up equipment and user accounts for new starters Guide colleagues through technical solutions either by phone, email ...