ll work closely with our support desk, managing a wide range of support tickets while ensuring clear communication and resolution for clients. You'll also be involved in onboarding new customers, conducting occasional site visits, and helping optimise IT systems and services. This is an exciting opportunity to work with a broad tech stack including Windows, Microsoft More ❯
passionate about driving digital transformation in healthcare? Straumann is seeking an experienced and inspiring Digital Enablement Manager to lead our Digital Services Team in delivering best-in-class onboarding, training, and customer success across our digital product suite. … In this role, you'll manage a team of 5 direct reports (3 Digital Product Trainers and 2 Digital Success Managers) and act as the key orchestrator of customeronboarding and adoption success for our intraoral scanner and digital solutions portfolio. You'll be responsible for ensuring high-quality implementation, training delivery and customer satisfaction-while also leading … of Digital Product Trainers and Digital Success Managers. • Foster a culture of accountability, collaboration, and continuous improvement. • Support team development, training, and performance reviews aligned with business goals. CustomerOnboarding & Training • Oversee and deliver structured installation and training support for new and existing customers. • Ensure a smooth and high-quality customer experience throughout the implementation process-from pre More ❯
IT Support Engineer Worthing, West Sussex – Office-based with Some Client Travel £28,000 – £32,000, depending on experience About Us We’re Counterpoint – a fast-growing IT support and consultancy firm based in Worthing. We work with creative businesses, schools, and charities across the UK, delivering modern, reliable IT solutions that work for real people.Our clients use a … mix of Apple and Microsoft technologies, and we’re proud to offer strong support across both platforms. While we’re known for our Mac expertise, many of our client environments are Microsoft-first — and this role will focus on delivering expert support in Microsoft 365, Intune, Azure AD and Windows 11, while also contributing to Mac support where needed.You … software, connectivity and device issues- Assist with onboarding new clients and provisioning new devices- Document support work clearly in our ticketing system- Deliver on-site support at client locations when required- Support internal IT needs and collaborate on internal projects About You You’re technically capable, good with people, and confident in a modern Microsoft support environment More ❯
