9 of 9 Remote/Hybrid Process Improvement Jobs in West Sussex

depending on experience Responsibilities and Duties The Staff Software Tester role requires a professional who balances hands‐on testing expertise with growing leadership and process improvement responsibilities. You will be responsible for designing and executing comprehensive test plans, leading testing efforts for moderately complex features or systems … mission‐critical applications. Your primary responsibility will be to take ownership of testing activities while mentoring junior team members and contributing to the continuous improvement of QA processes, tools, and documentation. Responsibilities include: Designing, executing, and maintaining comprehensive test plans and test cases Leading testing efforts for moderately complex ...

Cyber Essentials requirements, security best practices, and the evolving threat landscape. Identify opportunities for customers to further strengthen their security posture. Contribute to process improvements, templates, documentation, and service delivery methodologies. Support the development of automated compliance and reporting capabilities. Work with internal teams to identify opportunities for customers ...

innovation and differentiation. Use client and market insight to shape account strategy and provide input into product and go-to-market direction. Proactively identify process improvements and share best practice to raise standards across the team. Champion and role-model Linnworks’ values of accountability, curiosity, and collaboration. Contribute ...

explain complex technical concepts to technical and non-technical audiences Ability to manage multiple priorities across customers and internal teams Proactive approach to troubleshooting, process improvement and customer enablement Fluent English Experience within one or more of the following technology areas would be highly advantageous: Embedded Computing Systems ...

explain complex technical concepts to technical and non-technical audiences Ability to manage multiple priorities across customers and internal teams Proactive approach to troubleshooting, process improvement and customer enablement Fluent English Experience within one or more of the following technology areas would be highly advantageous: Embedded Computing Systems ...

explain complex technical concepts to technical and non-technical audiences Ability to manage multiple priorities across customers and internal teams Proactive approach to troubleshooting, process improvement and customer enablement Fluent English Experience within one or more of the following technology areas would be highly advantageous: Embedded Computing Systems ...

work closely with wider operational teams to ensure a seamless customer experience. This role combines people leadership, operational management, customer service excellence, and performance improvement within a busy and rewarding environment. Key Responsibilities Lead, manage, and develop a team of Service Desk Engineers. Oversee day-to-day service desk … ensure technical escalations are managed effectively. Ensure smooth handovers between day and night support teams. Review customer feedback and investigate negative CSAT responses, implementing improvement plans where required. Deliver regular team meetings, coaching sessions, and performance reviews. Identify training and development opportunities through ticket and performance analysis. Promote ...

explain technical concepts to non-technical stakeholders Exceptional attention to detail and quality assurance capabilities Strong analytical skills for identifying risks, opportunities, and process improvements Full valid UK driving licence (for customer site visits) Ability to manage and prioritize complex workloads based on competing customer requirements Excellent time management … work independently whilst maintaining collaborative relationships across departments Genuine desire to expand your technical knowledge and customer service skills Experience with documentation systems and process development We’d love if you also have: Relevant vendor certifications from Microsoft, Meraki, SonicWall, Aruba, or Cisco Active Microsoft certifications such ...

Cash Software (primarily Credit Control and Cash Allocation) Schedule and perform regular upgrades of the Bill to Cash Software Support the Bill to Cash Process by technically deploying, implementing, and migrating Bill to Cash Software globally following the standardised strategy Support other Financial Software used within the global Finance … Teams (e.g. Dynamics NAV, Business Central, Alloc8, C-Series.) Provide technical and functional training to the business (End users, Application Support Teams) Document technical process flows Deploy recommendations and improvements to the software and technical processes to achieve business and process improvements Provide ongoing support on incidents Support ...