4 of 4 Service Delivery Jobs in West Sussex

analytics capabilities within an organisation? We are looking for a Data Enablement Lead to join our client's team in Worthing. This is an exciting opportunity to stabilise current delivery and set the foundation for a robust data culture. Key Responsibilities: Immediate Term: Maintain service continuity and ensure the stabilisation of current delivery processes. finalise and activate … Launch or expand Communities of practise (CoPs) to promote peer-led learning. Define and scope the Centre of Excellence (CoE) operating model. Support ongoing training programmes and prioritise self-service backlog. Provide light-touch coaching to reinforce self-service principles within existing teams. Medium Term (Months 3-6): Implement the Data Federation self-service framework with … business cohorts as pilots. Finalise the delivery roadmap, objectives, and milestones for broader implementation. Align BI efforts with major business transformation initiatives. Design and implement a capability matrix and service delivery framework. Collaborate with HR to define harmonised data job roles and career paths. Co-create solutions with business stakeholders to enhance engagement and ownership. Long Term More ❯

technical expertise, a problem-solving mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve operational resilience. You will contribute … to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that cloud services are not only high-performing and flexible, but also More ❯

investing in AI to transform how we operate and how we serve our 30,000 SME customers. We're seeking a Director of AI to lead the development and delivery of Focus Group's AI strategy - shaping how artificial intelligence enhances our services, drives efficiency, and creates new customer-facing value propositions. This is a pivotal role for someone … AI, you will: Lead Focus Group's AI strategy and roadmap, aligning initiatives to our growth objectives Partner with business and technology leaders to embed AI and automation across service delivery, customer experience, and internal operations Build and lead a small, high-impact AI team Evaluate and implement AI-driven tools and partnerships that deliver clear commercial and … leadership team What You'll Bring Essential: Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes. Blend of consulting discipline and operational delivery - able to move seamlessly between boardroom strategy and frontline execution. Proven ability to drive cross-functional change and adoption, turning plans into measurable outcomes. Excellent commercial acumen, with a More ❯

business clients, negotiating renewals, and uncovering new revenue opportunities across UCaaS, connectivity, and IT solutions. Key Responsibilities Manage and grow a base of B2B clients across telecoms and managed service solutions. Identify and close opportunities for cross-sell and up-sell. Build strong, lasting client relationships through regular contact and account reviews. Liaise with technical and provisioning teams to … ensure smooth service delivery. Negotiate contracts, renewals and pricing. Maintain accurate CRM records and pipeline forecasts. Attend client meetings and internal sales reviews as required. What We’re Looking For Proven success in account management or B2B sales within a telecoms, UCaaS, or MSP environment . Confident managing existing business relationships and developing new opportunities. Knowledge of hosted telephony More ❯