3 of 3 Remote/Hybrid Service Management Jobs in West Sussex

Technology (OT) transformation. This role is ideal for an experienced support engineer with knowledge of telemetry, SCADA, Operational Technology, application support, databases and IT Service Management. You will support business-critical OT and telemetry systems, provide 2nd line application support and work closely with technical teams, project managers, service … systems Perform database configuration in line with established standards Investigate and resolve incidents, problems and technical faults Support BAU implementations, upgrades and service transition activities Liaise with IT service desk and service delivery teams Support project planning through scope, effort and resource estimates Maintain high standards ...

aligned with business priorities while delivering measurable value at scale. Reporting to the Head of Process & Intelligent Automation, you will lead an external managed service team responsible for supporting automation platforms and solutions in production. Working closely with Architecture, Engineering, Integration and Platform teams, you will ensure operational considerations … capability that enables automation and AI technologies to operate safely, reliably and at enterprise scale. What you’ll be responsible for: Leading the operational management of Southern Water's automation and AI estate, ensuring services remain reliable, resilient and secure. Managing and overseeing an external managed service team ...

Service Desk Analyst/Systems Support Analyst West Sussex County Council Contract: 6+ Months Fox Morris Group are delighted to be supporting West Sussex County Council in recruiting 6 Systems Support Analysts to join their busy IT Service Desk team. This is an excellent opportunity for someone with … support or Service Desk background who enjoys solving technical problems and delivering outstanding customer service. About the Role As a Systems Support Analyst, you'll be the first point of contact for IT incidents, service requests and user enquiries, providing first-line technical support to colleagues across ...