4 of 4 Remote/Hybrid Stakeholder Management Jobs in West Sussex

Service Delivery Director, you will act as the primary point of accountability between Capgemini and HMRC Service Managers, owning service outcomes, financial performance, risk management and senior stakeholder relationships. You will operate confidently in a high‐pressure, high‐visibility environment, including during major incidents and periods of transformation.## … accountability for service performance, availability and customer satisfaction* Lead service governance, operational reviews and commercial discussions with senior client stakeholders* Own forecasting, financial management and reporting as part of the MU M‐Review cycle, supported by PMO* Lead the Capgemini response to live service incidents and major incidents, including ...

ensuring services continuously align to client needs. Act as a primary point of contact for customers, delivering clear, confident and proactive communication. Support complaint management and relationship recovery where required, always with the customer experience front of mind. Security Operations & Incident Support Provide expert guidance on SIEM/… Continuous Improvement & Architecture Assist with mapping and reviewing customer network and security architectures. Contribute to threat modelling and detection use case development. Support change management processes to ensure controlled, auditable service delivery. Develop high-quality documentation, reports and supporting materials. Stakeholder Management Prepare insightful security reports ...

market leading. We truly live by our ethos of work hard, play hard. Whilst we are data driven and KPI led; our management structure, family ethos and constant determination to be the best we can be, ensures that those who want to grow and develop have every opportunity to. … business. · Influence the marketing and sales agenda through data analytics to continue growth at pace. · Both regular and adhoc reporting for our management team. · Ability to dig into the detail and produce meaningful and tangible action focussed insights. Is this you? · 3 years experience working within a Data Analyst ...

Operations. Experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support Models, SLAs, OLAs and process workflows. Excellent stakeholder management, communication, and facilitation skills. Strong problem -solving and organisational abilities. Familiarity with project governance processes and RAID management. Experience with operational readiness ...