Job Description Job Summary: To become an integral part of the PowerGen TechnicalSupport team. Providing TechnicalSupport across all aspects of the Rolls Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end … of life of the products. With responsibility for the day-to-day TechnicalSupport of the Sales solutions, aftersales and parts enquiries raised both internally and externally. Some TechnicalSupport of the wider PowerGen Business unit may be required from time to time to cover annual … HSQE requirements are met with all work that is carried out by the team. Ensure first class customer liaison including fulfilment of all reasonable TechnicalSupport requests. Responsible for providing technicalsupport in the first instance for Sales Solutions, aftersales support and our end user More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
TechnicalSupport Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in Worthing … Worthing and 2 Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a TechnicalSupport Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols … network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a TechnicalSupport Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the TechnicalSupport Engineer/IT More ❯
crawley, west sussex, south east england, United Kingdom Hybrid / WFH Options
Action1
and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupport Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport … phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and … solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - TechnicalSupport Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a TechnicalSupport Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary … customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding More ❯