3 of 3 Remote/Hybrid User Experience Jobs in West Sussex

Durrington, Worthing – Hybrid working (minimum 2 days a week in the office) Contract Type: Permanent Hours: 37 Salary: From £55k based on skills and experience About the role: The Service Desk Manager is responsible for leading the day-to-day operation of the Service Desk, ensuring high-quality incident … internal and external users. The role provides leadership to 2 Team Leaders and 10 Analysts, driving capability, wellbeing and accountability, while improving customer experience through quality assurance, feedback and continual service improvement. What you will be responsible for: Working across Digital and the wider business, the postholder uses service ...

security experience into product requirements and strategic direction for advanced SOC command and control tools. You will work closely with product managers, engineers, UX designers, and customers to ensure our products solve real analyst challenges and improve SOC efficiency and effectiveness. This role will provide the right candidate with … inform product differentiation and innovation opportunities. Participating in proof-of-concept development to validate new features addressing critical analyst decision-making challenges. Working with UX designers to ensure intuitive interfaces that match SOC analyst mental models and workflow patterns. Providing technical consultation on threat detection logic, MITRE ATT&CK mapping ...

issues, to account provisioning failures and SSO problems.Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience.Continually find opportunities to automate our processes and improve the user experience.Empower our people to help themselves by designing and building self-service … HiBob amongst others, we care about your understanding of the fundamentals of key SaaS tooling, but we also expect candidates to have significant experience implementing and customising these tools for Enterprise environments, so if you’ve lived in Entra and Intune? Awesome!You’ll also need:Confidence in articulating ...