2nd Line Engineer
Burgess Hill, West Sussex, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Clearline Recruitment Ltd
experience in an MSP or IT Service Desk environment Strong knowledge of Microsoft 365, Azure Active Directory, Intune/Endpoint Manager, Exchange Online, and SharePoint Online Experience with Windows Server (2012R2-2022) and Windows 10/11 Knowledge of DHCP, DNS, Group Policies, and Active Directory Networking and firewall configuration (e.g. Palo Alto, UDM … Pro, Draytek) Experience with VPNs (IPSEC, PPTP, SSL, SSTP, Azure VPN) Knowledge of VOIP, SQL Server, Hyper-V/VMware, and SaaS/PaaS/IaaS is advantageous Strong problem-solving and communication skills Self-motivated, proactive, and able to work under pressure Full UK Driving Licence required The Role: Provide 2nd line remote and on-site technical … support Troubleshoot and administer Microsoft 365, Azure, and related technologies Configure and maintain Windows Servers and desktop environments Carry out system monitoring, maintenance, and upgrades Configure networking, firewalls, VPNs, and Wi-Fi systems Support with data backup solutions Ensure timely resolution of issues in line with SLAs and deliver excellent customer service If you're keen to join More ❯
Employment Type: Full-Time
Salary: £32,000 - £37,000 per annum
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