Remote Risk Register Jobs in West Wales

1 of 1 Remote Risk Register Jobs in West Wales

Major Incident & Problem Manager

Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
ERS
to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management activities with broader risk management strategies. Ensure that major incidents and problem trends are assessed for potential risks … and recorded in the appropriate IT Risk Register. Problem Management Own and develop the Problem Management process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct root cause analysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors … maintain Problem Management reports, tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and key stakeholders. Ensure that incident and problem resolution actions are followed through More ❯
Employment Type: Full-Time
Salary: Salary negotiable
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