Senior Manager, Customer Success & Account Management - Remote
- Hiring Organisation
- Employment Hero
- Location
- Leeds, West Yorkshire, United Kingdom
such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning agility with the ability to rapidly understand … complex, frequently updated SaaS product. You will have great interpersonal skills as well as a strong bias towards excellent client service coupled with business outcomes. What we can offer At Employment Hero, we don’t just talk about a better way to work. We live it. Joining Employment Hero ...