Client Success Account Manager
- Location
- Leeds, England, United Kingdom
trackers. Keep clients and internal account teams informed of account activity, project progress, key decisions and next steps. Support account forecasting, budget tracking and commercial planning, escalating issues or risks to senior account leads where appropriate. Identify potential cross-sell and up-sell opportunities, collaborating with senior leads … innovation that could positively impact client KPIs. Support the development of relevant industry updates, thought leadership and points of view for clients. Demonstrate growing commercial awareness, including an understanding of account scope, profitability, budgets and contractual commitments, while working with senior leads on more complex commercial matters. ...