5 of 5 Remote/Hybrid Customer Experience Jobs in West Yorkshire

strategically important to Michelin Connected Fleet ’s growth plans. The team serves 2 priorities - Nurture, retain and cross/up sell into the existing customer base Win new customers The team currently operates a hybrid sales role. WHAT WILL I BE DOING: ACCOUNT MANAGEMENT Build long term, successful … sustainable relationships with our existing customer base Overall accountability for the customer’s Masternaut experience. Engage with Michelin Connected Fleet's stakeholders, where appropriate, to optimise this customer experience Lead all commercial aspects of the account including commercial queries through to contract negotiation to secure renewal ...

claims are delivered today and how they'll work tomorrow. If you're passionate about modernising complex environments, influencing senior partners and improving customer outcomes through smart technology, this is your opportunity to make a genuine, visible difference. The opportunity: As our Claims Digital & Technology Lead … role offers the chance to: Lead meaningful digital change in a respected, specialist insurer Influence strategy at leadership level Deliver improvements that directly impact customer experience, efficiency and performance Be at the forefront of innovation within claims We offer hybrid working, a competitive salary, generous bonus ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

FinTech | Do you want to work with a business that partners with 400+ companies across 75+ countries, using AI to drive revenue and improve customer experience A business founded in 2016 that’s scaling globally, working with leaders across Travel, Ticketing, Hospitality and OTAs, and genuinely investing ...

play a key role in helping us deliver for our members and colleagues by ensuring we have the right resources in place to meet customer demand across our Customer Division. Role can be based at either our Leeds head office or Newcastle-upon-Tyne, Cobalt Business Park … make a difference Our Planning Optimisation Analyst is responsible for creating and maintaining workload volume forecasts and modelling colleague resource requirements across customer-facing teams. This includes analysing volumes such as new mortgage and savings account openings and translating insights into practical, actionable workforce resource plans. You'll work ...