Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid/Remote Options
Exalto Consulting ltd
profile national application used by millions of citizens. This role focuses on improving and expanding key user journeys within a widely used digital service. You will lead user centred design activities across the full lifecycle, working closely with product, research and development teams to ensure that user needs are met and service quality is maintained at scale. What you … will be working on Enhancing an existing national digital service with a focus on prescription and medication journeys Producing high quality service design artefacts including service blueprints, personas, user needs maps, journey maps and future state proposals Leading designthinking activities and ensuring user needs inform product decisions Owning and maintaining the user needs repository Supporting user … research activities and usability testing Working with senior stakeholders to present findings and recommendations Collaborating with cross functional teams to guide delivery Required experience Strong background in service design within public sector digital services Experience working in GDS or large scale NHS digital environments Deep understanding of designthinking and user centred design Proven ability to More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Pontoon
advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to … and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to … the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle management, and storytelling. Ability More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid/Remote Options
The Investigo Group
Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through designthinking and agile coaching. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people … fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets. Join us at TIG, where … continuous development, resource alignment, and the delivery of targeted training and awareness programmes. The team works closely with engineering, DevSecOps, compliance, legal, and senior leadership to embed security-by-design and enable scalable, business-aligned security practices. About The Role: We're looking for a seasoned and strategic Head of Security to take ownership of our organisation's entire More ❯