2 of 2 Desktop Support Jobs in West Yorkshire

Axiom Technologies in Leeds seeks an IT Desktop Support Technician to provide on-site end-user support across desktops, laptops, printers and mobile devices. You will respond to tickets, perform OS installations and updates, and assist with onboarding of new staff. The role requires 1+ year … desktop support or helpdesk role, strong Windows and Office 365 knowledge, basic networking, and excellent communication. On-site work with occasional after-hours support may be needed. #J-18808-Ljbffr ...

ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities: Provide first- and second-level support for desktops … accounts and permissions. Maintain asset inventory and ensure accurate documentation of IT equipment. Assist with onboarding/offboarding of employees from a technical perspective. Support remote users with VPN, remote desktop, and connectivity issues. Collaborate with other IT teams on escalated issues or project-related tasks. Follow security ...