Cloud Support Engineer
- Hiring Organisation
- Zest Eco Ltd
- Location
- Leeds, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
alerts, incidents, and tickets while enhancing monitoring, alerting, and observability (e.g. AWS, Grafana). Youll be expected to create and improve processes, produce clear documentation, and work independently with strong organisation and attention to detail. You will also contribute small but meaningful technical improvements and confidently communicate ideas across … learnings and driving continuous improvement. Define, document, and improve operational processes for monitoring, alerting, incident response, and support workflows. Create, update, and maintain clear documentation, runbooks, and knowledge base articles to support operational excellence and knowledge sharing. Ensure all work (tickets, incidents, changes) is clearly documented, traceable, and completed ...