L2 Shift Engineer
- Hiring Organisation
- Mastek
- Location
- Leeds, England, United Kingdom
written and verbal. Experience with support ticketing systems and CRM tools. Proven experience in a live service environment, resolving alerts and incidents. Advocate of ITIL best practices. Experience in fault finding and improving first-time fix ratios. Key Competencies: Ability to communicate effectively with colleagues of varying IT skill levels. ...