1 of 1 Remote/Hybrid Mac OS Jobs in West Yorkshire

high-quality support across multiple client environments Manage and prioritise a busy ticket queue, ensuring adherence to SLAs Troubleshoot and resolve issues across Windows, macOS, Microsoft 365, and core infrastructure Deliver excellent customer service with confident client-facing communication Engineering & Optimisation: Implement technical solutions and improvements Develop and maintain … Required Essential: Strong PowerShell &/or Bash scripting ability Experience supporting multiple clients in varied IT environments (MSP experience beneficial) Excellent troubleshooting across Windows & macOS Strong knowledge of Microsoft 365 (Exchange Online, Teams, SharePoint, Office apps) SharePoint administration, including permissions and structure Experience with Active Directory/Entra ...