7 of 7 Remote Service Delivery Jobs in West Yorkshire

Service Delivery Manager Leeds (x2-3 days remote-working per week) c£50,000 to £55,000 per year Plus excellent company benefits and incentives The Opportunity: Our industry-respected client is currently looking to attract a Service Delivery/IT Operations Manager for their Leeds based IT team. You will have an excellent understanding of … ITIL practices and service management frameworks, having operated across Incident, Problem, Change and Release management. The successful candidates will be playing a leading role within the organisation, ensuring consistent delivery across infrastructure, applications and end-user support focused on outstanding customer service at all times. Skills and Experience: Strong experience working in a Service Delivery or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders and end-clients Role and Responsibilities: Oversee day-to-day More ❯

Job summary As a Service Design & Introduction Lead at UKHSA, your primary responsibility is to ensure that digital and technology services supporting the agency's critical public health mission are transitioned into live service safely, effectively, and in a way that supports operational readiness and long-term sustainability. You will play a vital role in supporting UKHSA's … the three positions will be expected to Matrix manage their peers' workloads. This involves impacting, prioritising and allocation of work. Line management responsibility will remain with G6 Head of Service Delivery. Main duties of the job Lead the transition of projects and services into operation, working with delivery and enterprise teams, ensuring transition processes follow defined governance and … suppliers, and tools are in place to support operational teams, enabling the smooth handover of new/changed services into the live environment Drive transition activities to meet agreed delivery timelines without compromising the quality or safety of live services that underpin UKHSA's public health operations Make evidence-based recommendations on service rollout approaches, early-life support More ❯

up for a hands-on IT Team Lead to join a growing and fast-paced Managed Services provider. You'll take ownership of a small team responsible for their service delivery and whilst maintaining a technical ability to get hands on as an additional resource where needed. You will often act as an escalation point for other engineers … to managing and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and process improvement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. … deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling and hardware builds More ❯

up for a hands-on IT Team Lead to join a growing and fast-paced Managed Services provider. You'll take ownership of a small team responsible for their service delivery and whilst maintaining a technical ability to get hands on as an additional resource where needed. You will often act as an escalation point for other engineers … to managing and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and process improvement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. … deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling and hardware builds More ❯

Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We’re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key … sales campaigns (email, LinkedIn, webinars)- Work with presales and technical teams to build tailored IT solutions- Qualify and progress opportunities using the MEDIC sales framework- Handover to project and service delivery teams for onboarding- Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT … in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation. Keywords: IT Sales, Business Development Manager, Managed Service Provider, MSP, Microsoft Licensing, Cloud Sales, CSP Sales, Professional Services Sales, Microsoft 365, Azure, Cyber Security Sales, Leeds IT Jobs, Hybrid Sales Role, Technical Sales, SaaS Sales, IT Solutions More ❯

qualification, delivered by our expert training team at Baltic Apprenticeships A Typical Day in the Job: • Support the organisation in managing, analysing, and reporting on carers' data to improve service delivery and monitor staff performance. • Apply statistical techniques such as descriptive statistics, time series analysis, and data/text mining to identify trends and patterns. • Translate complex data … into actionable insights and evidence-based recommendations for improving staff performance and service delivery. • Collaborate with internal teams (service managers, team leads, operational staff) and external stakeholders (funders, commissioners) to meet reporting needs. • Present findings through written summaries, monthly meetings, and video calls, providing clear narratives around data insights. • Maintain confidentiality and ethical standards when handling sensitive and More ❯

extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Where Id work: Bradford/Hybrid Working ( Typically in the office at Bradford 2-3 days per week) Work … customers. As the company specialist in all matters relating to customer vulnerability and safeguarding, you will have particular focus on operational settings, whilst ensuring compliance with legislation and driving delivery against our vulnerability strategy. You will represent the company at both a regional and national level on various forums and will drive the strategic direction of the business in … work experience Strong stakeholder management and engagement skills, able to develop and maintain effective internal and external relationships. Ability to negotiate and influence stakeholders at all levels to ensure delivery of projects on time and to budget. Excellent communication, presentation and report writing skills Experience of matrix team management and working at a senior leadership level. Ability to train More ❯