15 of 15 Remote/Hybrid Service Delivery Jobs in West Yorkshire

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point … contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the Yorkshire Office Weekly. Benefits & Package ...

seeking an established Director of IT to shape the future of technology for a global organisation. You'll oversee IT infrastructure, workplace technology, and service delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure … enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive operational excellence through automation, KPIs, and robust vendor management. Manage multimillion ...

marketing support. The role is crucial in enabling the Business Development and Sales team to focus on revenue-generating activities whilst maintaining exceptional customer service standards and operational excellence. Responsibilities · To provide first-line customer communication support, responding to customer enquiries via phone, email, and online channels … coordinating calendars, and ensuring timely follow-up on customer enquiries and opportunities · To assist with customer onboarding processes, ensuring smooth transition from sale to service delivery · To maintain sales collateral, presentations, and marketing materials, ensuring they are current and accessible to the sales team · To provide after-sales ...

About The Role Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as it forms a key part of our skills and development pathway to ensure we build and retain a strong delivery capability. … Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, ensuring projects meet client expectations and contribute to the commercial success of the organisation. DIMENSIONS ? Budget: Responsible for managing project budgets for their projects and escalating where appropriate and in line ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

systems and asset registers. Act as the main point of contact for deployment queries and updates. Communicate professionally with internal teams to support excellent service delivery. Requirements: Administrator Strong administrative skills and attention to detail. Well organised individual Great attention to detail is a must Professional style of communication … communication skills. Ability to prioritise tasks and work onsite in Leeds full-time. Desirable: Experience using ITSM or asset management tools. Experience in IT, service desk, or logistics support environments. Familiarity with ITSM tools and asset registers. We’re proud to be recognised as a Disability Confident Level ...

impact home. Do you enjoy hands-on work and delivering great customer experiences? We’re seeking an Onsite Dispatch Agent to manage the physical delivery and deployment of IT devices across multiple campus locations. Key Responsibilities: Onsite Dispatch Agent Deliver and collect IT devices safely and on schedule. Prepare … users professionally. Maintain workshop organisation and accurate asset tracking. Update ITSM systems and respond to user enquiries. Requirement: Onsite Dispatch Agent Experience in equipment delivery or movement, ideally in IT. Strong organisational skills and ability to manage schedules. Confident, customer-focused approach. Willingness to travel across multiple onsite locations. ...

Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering … records in line with company and ISO standards Produce sales reports, presentations, and performance analysis Support onboarding and provide after-sales coordination with service delivery teams Requirements Minimum 2 years experience in sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics or equivalent ...

Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering … records in line with company and ISO standards Produce sales reports, presentations, and performance analysis Support onboarding and provide after-sales coordination with service delivery teams Skills & Experience Minimum 2 years’ experience in sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics ...

also for robust stakeholder engagement, supplier governance, and commercial accountability. As the senior point of ownership, you will translate strategic priorities into actionable delivery plans, manage stakeholder expectations, and own the platform roadmap. You will be responsible for managing vendor relationships, licensing, and procurement activities as well as creating … Statements of Work (SOWs) and overseeing contract delivery. You will champion a user-centred approach to delivery and ensure agile product practices are embedded across multidisciplinary teams. This role sits within the wider Product & Delivery function and reports to the Head of Digital Product Delivery. Main duties ...

achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Provide a comprehensive and efficient Systems Support service, including the support and administration of Incommunities corporate application systems. Deliver advanced and specialist support of all Incommunities specialist housing systems, including Capita Open … Housing, Advanced Open Accounts, DRS, Sage X3. Provide excellent customer service and support to Incommunities internal and external customers. Participate in the evaluation, feasibility, design and implementation of computerised management systems. Work closely with the Development and Business Intelligence Teams in specification and testing of all newly developed applications. ...

flexible. What matters most is your ability to combine strong technical understanding with outstanding leadership skills, someone who can balance strategic vision with practical delivery and foster a culture of trust, growth, and excellence. If youre passionate about leading people, influencing technology direction, and working in an environment where … lasting impact. As Senior IT Manager you will: Oversee IT operations and infrastructure across multiple sites Lead and mentor a team of engineers and service desk professionals Champion cyber security and risk management initiatives Work closely with senior stakeholders to align tech strategy with business goals Introduce improvements ...

with payroll legislation and company governance. Support payroll system updates, testing, and continuous process improvement (Oracle). Assist with payroll projects, efficiency initiatives, and service delivery enhancements. Manage resource planning and team workflow to ensure smooth payroll operations. Profile Proven experience in payroll processing Strong knowledge of payroll ...

Responsibilities Win, retain and deliver senior level retained search assignments within Legal Technology. Build strong and trusted relationships with software providers, managed legal service businesses, alternative legal service providers and law firm innovation teams. Prepare clear assignment briefs and manage structured, transparent search processes. Conduct detailed market research … organisation and attention to detail with the ability to manage multiple assignments and deadlines. An interest in technology and the evolution of modern legal service delivery. A collaborative mindset and a desire to contribute to a supportive high performance culture. A degree level education or equivalent professional experience ...

socially responsible organisation with a strong reputation in the NHS and wider public sector, investing heavily in innovative digital platforms and data-driven service delivery. Its culture is collaborative, inclusive and ambitious, underpinned by values of being Human, Innovative, Responsive and Expert. This is an opportunity to help shape … social care providers . Central government departments and agencies : Ministry of Justice (courts, prisons, probation), Home Office, Immigration Enforcement & Border Force, HM Prisons & Probation Service, Department for Work & Pensions, Department of Health & Social Care, police forces and blue-light services. Other publicly funded organisations and arm's-length bodies ...