7 of 7 Remote/Hybrid Service Delivery Jobs in West Yorkshire

Service Delivery Analyst (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) Permanent £55,000 – £60,000 (DOE) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. Start ASAP ideally in March 2026. Hybrid Working – 2/3 days/week … work with a leading global IT transformation business specialising in delivering large-scale Government digital modernisation projects. Experience managing support services projects. Support the Service Delivery Manager, r eporting, planning and operational oversight. Assist with day today service operations, providing cover across all the Service Management ...

Service Analyst (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £450/day (Inside IR35) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. 6 Month Contract based in Central Leeds (Hybrid). Start ASAP … chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experience managing support services projects. Support the Service Delivery Manager, r eporting, planning and operational oversight. Assist with day today service operations, providing cover across all the Service Management practice ...

seeking an established Director of IT to shape the future of technology for a global organisation. You'll oversee IT infrastructure, workplace technology, and service delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure … enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive operational excellence through automation, KPIs, and robust vendor management. Manage multimillion ...

seeking an Senior Operational Delivery Lead to be accountable for day to day performance delivery across in scope service areas, ensuring the operation meets contractual performance and quality expectations. The role maintains deep visibility of daily performance, leads teams to deliver against KPIs, and drives people engagement … successful candidate will act at the Engagement Leads key operational partner translating operational plans into disciplined daily execution and maintaining a stable, well managed service environment. Tell me more Location - Hybrid/Bradford (Office based 3 days ) Rate - up to £600pd inside IR35 Hours - Standard Business Hours Start - ASAP ...

handling through clear documentation, accurate ticket notes, and contributions to knowledge bases. Balance BAU support, planned work, and small project tasks while maintaining strong service standards. Technical Operations & Platform Support Administer Microsoft 365 services including identity, collaboration, endpoint management, and security tooling. Manage device enrolment, configuration, compliance policies … fundamentals. Provide senior troubleshooting across Windows, macOS and mobile platforms. Support core server environments in a day-to-day operational capacity. Assist with project delivery, rollouts, and continuous improvement initiatives. Service Excellence & Documentation Maintain disciplined incident handling with clear case notes and record keeping. Produce and maintain SOPs ...

days annual leave plus bank holidays A growing organisation where IT is genuinely valued at board level Real influence over cloud, infrastructure and service direction A modern Microsoft-centric tech stack with room to evolve A collaborative culture that supports investment in improvement What you’ll be getting stuck … into as IT Operations and Infrastructure Manager Leading and developing the operations and service delivery function across multiple sites Overseeing daily cloud, infrastructure and on-prem environments to ensure stability and performance Owning Azure, Microsoft 365, Entra ID, Intune, endpoint management, networking, patching and disaster recovery Strengthening security ...

someone who can take ownership of the platforms. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...