9 of 9 Remote Service Management Jobs in West Yorkshire

As a Senior IT Service Manager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future of end-user … people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Service Manager in DWP Digital's End User Devices team, you'll help deliver the digital foundations that keep our services running smoothly for colleagues across the department. You'll More ❯

As a Senior IT Service Manager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future of end-user … people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Service Manager in DWP Digital's End User Devices team, you'll help deliver the digital foundations that keep our services running smoothly for colleagues across the department. You'll More ❯

DWP. Digital with Purpose. We are looking for an IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their … The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. You join us as a IT Service Manager, working on our Health Product Support team. You'll play a key role in managing live services across a wide range of technologies, ensuring performance targets are met … incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic opportunity to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability More ❯

DWP. The following information aims to provide potential candidates with a better understanding of the requirements for this role. Digital with Purpose. We are looking for an IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric … The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. You join us as a IT Service Manager, working on our Health Product Support team. You'll play a key role in managing live services across a wide range of technologies, ensuring performance targets are met … incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic opportunity to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability More ❯

services at scale Strong understanding of Microsoft 365 technologies including Teams, SharePoint Online, Entra ID, and Microsoft 365 Office suite of applications Excellent written and verbal communication and stakeholder management skills Essential Criteria We are interested in hearing from candidates who have the following capabilities: Strong problem-solving skills and a proactive mindset Ability to translate technical concepts for … plans, and developing services beyond just fixing issues Desirable Criteria It would also be beneficial, but not necessary, to have some of the following: Knowledge of ITIL practices and service management Experience in regulated or public sector environments Exposure to data governance, compliance, or security frameworks Experience with Power Platform (Power Apps, Power Automate, Power BI) Experience with … Microsoft Copilot and Copilot Agents administration Understanding of Group Policy management and user administration in a hybrid Active Directory environment Experience with Agile methodologies (e.g. Scrum, Kanban) Knowledge of Purview and Compliance around document management, information protection and other communication compliance tools Familiarity with Microsoft 365 Copilot, Copilot Agents, and Copilot Studio Don't hesitate to apply if More ❯

This includes OWASP Top 10 and vulnerability management. Have strong knowledge in cybersecurity frameworks and standards like ISO 27001, NIST, COBIT, and Cyber Essentials+ or equivalent. Experience with risk management methodologies, techniques, and being able to clearly understand and articulate risk. Demonstrable ability to identify risks associated with business processes, operations, and the roll out of technology projects. An … understanding of project management to manage security aspects within a project timeline and budget. Knowledge and understanding of cybersecurity technologies - mobile threat defense, endpoint protection, data loss prevention, insider threat protection, device hardening, classification, key & certificate management or equivalent. Proven experience within Cybersecurity or similar, or equivalent field. Excellent communication and stakeholder management abilities. Demonstrable ability to … Security Manager (CISM) or Certified in Risk and Information Systems Control (CRISC) or similar, or equivalent. Experience in assessing Technology Assets for adherence to security requirements. An understanding of service management and delivery. Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help More ❯

security solutions to organizations of all sizes. The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Network Engineer with strong networking fundamentals and a willingness to learn … updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues, and resolutions in the ticketing system … SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing More ❯

security solutions to organizations of all sizes. The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Network Engineer with strong networking fundamentals and a willingness to learn … updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues, and resolutions in the ticketing system … SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing More ❯

vendors, and business units. Coordinate project tasks, track milestones, and maintain project documentation. Ensure successful transfer of IT systems into business-as-usual support, including training and documentation for service desk teams. Identify and implement process improvements in collaboration with IT colleagues. Provide regular progress updates and risk assessments to stakeholders. Skills & Experience Experience in IT operations or delivering … IT projects, ideally in a multi-site or group environment. Good understanding of IT infrastructure, networking, and service management. Strong communication and collaboration skills across all levels of the business. Detail-oriented with strong organisational abilities. Proficiency in Microsoft tools and familiarity with common IT management solutions. Benefits Competitive salary based on experience Hybrid working (post-probation/… training) Free parking Company pension Generous holiday allowance, plus your birthday off Death in service benefit Access to Gym Flex and more More ❯