Information Technology Support Engineer
Brighouse, England, United Kingdom
Lorien
expanding their IT remit and looking for an self sufficient, enthusiastic and knowledgeable IT Support Engineer with experience across 1st & 2nd line support. Responsibilities : Provide 1st and 2nd line Desktop Support, take ownership of problems and provide escalation Operate the IT Helpdesk system to ensure all calls are logged, assigned correctly and closed in a timely manner. Diagnose and … the IT Manager in the design of the IT Infrastructure roadmap Ensure Company Procedures for all business systems are written and kept up to date Required Skills : MS Windows Desktop and Server Operating Systems Desktop applications - MS Office, Adobe Acrobat MS Office 365 and Microsoft 365 Cloud Applications VMware vSphere and Virtualization technology Virtual Desktop technologies More ❯
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