3 of 3 Remote/Hybrid Performance Management Jobs in Westminster

join our growing Enterprise Applications Practice. As a trusted advisor to our customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction … strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation . Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities, and improvement initiatives. Manage customer escalations, major incidents, service risks, and business-critical issues through to successful resolution. ...

agents responsible for delivering exceptional service and support to our US customers, across our Cards product. You will ensure the consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate … learning, and best practice, tailoring support and development to the needs of each team member and identifying emerging talent. Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching. Performance Management & Data-Driven Improvement Monitor and analyse a variety of data sources (KPIs, dashboards ...

service model to meet evolving client and business needs. Leads and develops a high-performing team of investment analysts and consultants, including hiring, coaching, performance management, succession planning, and talent development. Enhances Vanguard's portfolio analytics, investment consulting, and client support capabilities by evolving service offerings and leveraging … clear and actionable recommendations. Oversees the delivery of portfolio analytics and investment consulting services, ensuring high-quality analysis across asset allocation, portfolio construction, risk, performance, and investment products. Leads strategic initiatives and governance activities related to analytical frameworks, investment recommendations, risk oversight, and service enhancement, providing recommendations to senior ...