2 of 2 Microsoft 365 Jobs in Weston-super-Mare

the business Managing and resolving service desk tickets within agreed SLAs Installing, configuring, and maintaining desktop systems and IT equipment Supporting user account management via Active Directory and Office 365 Assisting with IT equipment moves, upgrades, and installations Collaborating with the wider IT team to troubleshoot and escalate issues when required Contributing to IT projects and continuous improvement … years' experience in a desktop support or IT technician role Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP) Experience with Active Directory and Office 365 administration Familiarity with ITIL principles and service desk operations Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus Strong communication skills and a customer-first More ❯

excellent opportunity for an IT Technician to join an organisation based in Weston super mare. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Technician 24 days + … documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested More ❯